Sales Associate

PATIENT SERVICE REPRESENTATIVE

POSITION DESCRIPTION: Patient Service Representative provides patients with education and information about medical cannabis and its uses while providing amazing customer service. At times a patient service representative will be asked to cross train and assist in other departments such as, administration and packaging. We want to maintain a fun, welcoming, and professional environment for patients and coworkers.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Check-in, verify the status and report patient allotment.

Provides patients with education and information about medical cannabis and its uses.

Assists patients with product selection in an efficient and timely manner.

Processes patient orders and payments utilizing POS software.

Operate, maintain and close cash till and deposit end of daily earnings.

Assists management staff with daily operational needs. (This includes assisting in other departments when needed)

Maintain a clean and professional environment for patients.

QUALIFICATIONS

High school diploma or equivalent.

Experience and education may be substituted for one another.

KNOWLEDGE, SKILLS, & ABILITIES:

Knowledge of the uses of medicinal cannabis and different methods of medicating.

Knowledge of cannabis brands and products available on the Arizona market.

General knowledge of cannabis product regulations including dispensing procedures and patient transaction limits.

Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.

Excellent communication, customer service, and sales skills.

Basic knowledge of Microsoft Office.

Ability to work in a faced paced environment.

HOW TO APPLY: Please send a cover letter and resume. In the cover letter, please include your name, address, phone number, and email, and state which position you are applying for.

Job Type: Full-time

Benefits:

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Day shift

Evening shift

Holidays

Monday to Friday

Night shift

Weekend availability

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Medical terminology: 1 year (Preferred)

Computer skills: 1 year (Preferred)

Work Location: One location