PT Deli Sales Associate

Job Title: Deli Sales Associate Job Code: FT 289 PT 290 Department: Deli Department Reports To: Deli Manager Primary Purpose: Perform duties related to prepared foods and deli service counter to ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.

Demonstrate a strong culture in support of Hannaford Strategy.

Build customer relations and provide enthusiastic customer awareness.

Duties and Responsibilities: • Greet and assist customers with locating and selecting products.

• Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.

• Slice, cut, prepare, weigh and package products according to established standards and quality goals.

• Preparing multiple orders simultaneously while maintaining customer service and quality standards.

• Supporting and Assist Service Counter • Adhere to highest product quality standards to support our department strategy.

• Achieve productivity standards as outlined in Management Planning.

• Develop product knowledge in various areas of the department.

• Perform all assigned cleaning functions in accordance with company policy.

• Assist in training other associates and perform other functions as assigned.

Qualifications: • Deli, restaurant or food service experience helpful but not required.

• Effective communication, customer service, and selling skills.

• Effective interpersonal skills and desire to work in a team environment.

• Ability and willingness to learn multiple tasks and technical requirements of the job.

• Ability to multi task and prioritize in a fast paced environment.

• Must meet minimum age requirements.

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

• Pre-requisite to this job would be Deli Service Case Associate training.

Physical Requirements: • Lift up to 15 lbs.

frequently and up to 40 lbs.

occasionally.

• Reach to shoulder lifting 20 lbs.

frequently and overhead occasionally.

• Push/pull 3-15 lbs.

frequently and up to 40 lbs.

occasionally.

• Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.

• Meet volume activity standards established for the department.

• Frequent bending, reaching, grasping, and lifting produce items at or above waist level.

• Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce.

• Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.

• Tolerate working in hot/cold temperatures for up to 20 minutes at a time.