IT Help Desk Specialist
Description:
Our well-established client is currently seeking a IT Help Desk Specialist to join their team. This is a temp-to-hire position located near Albany, NY.
Responsibilities of the IT Help Desk Specialist will include:
Install and maintain hardware and operating software for micro-computers
Provide computer hardware training to personnel, including printer setup, operations, and file management
Conduct in-service training on electronic office software and administrative applications
Review computer inputs/outputs with operating personnel to identify and address issues and optimize usage
Coordinate and log hardware problems, working with computer vendors to ensure ongoing reliability
Coordinate resolution of hardware, software, training, and production issues
Serve as a liaison between supervisor and users for timely implementation of hardware, software, and training
Install and maintain infrastructure wiring and assist with computer, audio, and display operations
Perform physical tasks such as climbing ladders, pulling network cables, and maintaining electronic equipment like smart boards
Qualifications of the IT Help Desk Specialist:
Associates degree in Computer Science OR equivalent combination of education and work experience.
Good knowledge of electronic computer use and operation, including peripheral equipment
Working knowledge of office terminology and procedures
Competence in operating a computer
Ability to understand and follow oral and written instructions
Capability to instruct others
Accuracy in tasks and responsibilities
Pay for this position is commensurate with experience and education, up to $20/hr.
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redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.