Security Shift Supervisor (Third Shift) (SMSSI Central)

Job Skills / Requirements

Position: Security Shift Supervisor

Location: Walton, KY

Schedule: Sunday-Thursday 11pm-7am

May need to work hours outside of normal days/shifts.

Pay: $16.83 per hour

Requirements:

Valid driver's license

Clean driving record

Own vehicle

Security supervisor experience

Primary Purpose and Function

The primary purpose and responsibility of a Security Shift Supervisor includes all Rules and Regulations that of a Security Officer, in addition to, but not limited to the following:

To act as a liaison between Operations, Field Assigned Personnel, and various inner-departmental functions within the branch, to include but not be limited to: supervising personnel, fielding calls, scheduling, payroll, and billing. The Security Shift Supervisor will assist with the day-to-day operational and administrative activities to ensure the branch office and field accounts are operating with maximum efficiency.

Responsibilities

Comply with company Code of Conduct, Policies, Procedures, and Safety Protocols and assure compliance of each by all field assigned subordinates.

Complete site checks and document/record findings via computerized application.

Inspect field assigned personnel to ensure Handbook Policies and Post Orders are followed.

Inspect worksites for safety hazards and risk to security staff.

Investigate and complete reports related to incidents and/or accidents.

Deliver new-hire orientation, training, and on-going educational developmental programs.

Aid in the retention of field personnel while ensuring that each staff member is treated with dignity and respect.

Coach employees and administer disciplinary actions, as necessary at the direction of Branch Management.

Stand post when a suitable security officer cannot be scheduled due to call offs, no-call, no-show, vacations, holidays, etc., but never to exceed more than fifty percent (50%) of time in any given workweek.

Respond to any/all communications regarding call-off or no-show in accordance with Company policy.

Communicate with field officers regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure effective delivery of services.

Prepare, discuss, and implement disciplinary notices and corrective actions.

Participate in recruiting, interviewing, and hiring of potential security officers.

Conduct and/or assist with new hire on-boarding, training and deployment of personnel.

Supervise field officers to ensure that service expectations are being met through regular contact with applicable project managers, site supervisors, site leads, security officers, and clients.

Evaluate service quality, inspect posts, and initiate corrective action in a timely manner.

Participate in security officer performance reviews. Make recommendations for placement of personnel.

Meet with operations management for status updates and to address actual or potential problems; provide support during client start-ups; provide input to security planning, assessments and surveys; review post orders and communicate requirements and changes to affected personnel.

Maintain a positive, professional environment in full compliance with applicable laws, rules, regulations, policies, and procedures.

Ensure that subordinate staff members and field assigned personnel understand and comply with applicable laws, rules, regulations, policies, and procedures.

Perform tasks and/or additional duties as required or requested by Company.

Education and Experience

High School graduate (some college education is preferred).

Minimum of 1+ years of security experience is required.

Demonstrated skills in web searching and use of Excel and Word programs.

Strong organizational and interpersonal skills preferred.

Ability to multi-task in a fast-paced environment.

Key Performance Criteria

Ability to supervise security officers to ensure excellence in service delivery.

Ability to observe, report, and correct performance issues with subordinate security officers.

Ability to timely and accurately complete daily paperwork and requisite reporting.

Ability to demonstrate good judgment and common sense.

Education Requirements (All)

HS Diploma

GED or H.S. Equivalent

Certification Requirements (All)

Driver's License

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Sick Days, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Kyle Batko

This is a Full-Time position 3rd Shift, Weekends, Sunday-Thursday 11pm-7am.

Relocation is not required and travel is not required