Director, Platform Experience

Job Description

Salary:

Were looking for a seasoned Director of Platform Experience to lead the UI, UX, and product design strategy for our AI-driven cybersecurity training platform, Arena. This role is responsible for crafting seamless, user-centered experiences across the entire platform. You will work closely with product, engineering, education, and marketing teams to simplify complex technical workflows and deliver intuitive, impactful design solutions.

About Us

With over 17+ years of experience, ThriveDX is one of the leading global tech education, training, and service providers sending thousands of learners to new and exciting careers, serving and developing tech-related ecosystems.

In 2018, ThriveDX entered the US market via a university partnership model and have successfully partnered with colleges and universities to train the next generation of industry professionals. Unique to our program, TDX Arena is an AI-fueled powerhouse learning platform that helps learners apply concepts learned in class to real-world situations.

With over 50,000 cybersecurity alumni worldwide, ThriveDX is highly experienced at delivering the most effective accelerated cybersecurity training and educational programs.

Responsibilities

Own and evolve the overall design and user experience strategy for the Arena platform

Translate product and business goals into intuitive, scalable design solutions

Develop and maintain a cross-platform design system aligned with our brand

Collaborate with Product Managers, Engineers, and Content Developers to ensure seamless execution

Conduct user research and usability testing to validate and improve design decisions

Champion accessibility, responsiveness, and inclusive design practices across all interfaces

Serve as a voice for the user in product planning and strategic discussions

Experience/ Skills Required

10+ years of experience in UI/UX design, product design, product management, or SaaS platform development

Strong portfolio showcasing complex web applications or platform experiences

Fluency in Figma or similar tools, design systems, prototyping, and modern UX methodologies

Proven ability to work cross-functionally and influence decision-making

Excellent communication and storytelling skills with an ability to simplify complexity

Experience in online education, EdTech, or skills-based training platforms

Familiarity with cybersecurity, technical learning environments, or LMS tools

Basic understanding of front-end development principles and constraints

Values

Passion is our driver.

Excellence is how we deliver.

People are our focus - learners and employees.

Change creates opportunity - we embrace change.

Learning never stops and neither do we.

Our Offer

Competitive benefits package includes: Medical, Dental, Vision, 401k, Paid Time Off, Lunch Catered for in-office work days.

Your Success is our Success

If you're a driven, collaborative person who thrives on breaking new ground and inspiring others to do the same, youll feel right at home here. Were looking for someone who's passionate, high-performer and pushes boundaries in pursuit of something bigger.

Youre a self-starter with a ready to make an impact on day one mindsetconfident in your ability to add real value from the start and grow with us over the long term. If that sounds like you, we think youll be a perfect fit.

At our core, we're more than just a companywe're a close-knit team on a mission to change lives through the power of education. We work hard, we play hard, and we deeply value each persons contributions toward our shared goals. We cant wait to welcome the next game-changer to our team. (Yes, we mean you.)

Full-time