Business Office Manager - Spring Arbor Senior Living

Spring Arbor of Salisbury is looking for an experienced Business Office Manager to join our team and mission to serve our senior residents! The role is hands-on, blending responsibilities for maintaining all business operations of the community, including administration, accounting, and human resources duties. Reporting to the Executive Director and as an essential part of the leadership team, the Business Office Manager is a centralized collaborator promoting an environment of value, inclusion and open communication with team members, residents, and family members. The ideal candidate will be well-organized, have demonstrated critical-thinking and time management skills, and enjoy being around a senior population.

WHAT WE OFFER!

Competitive pay

Generous Benefits Package, including medical, vision & dental coverage effective 1st of month following date of hire. Company-provided short-term disability and basic life insurance. Flexible time off to provide greater choice to enjoy time off as needed. Several recognized holidays, one floater day, and enjoy your birthday-day off on us! 401(k) retirement plan with immediate vesting for employer match and access to educational reimbursement. WHAT YOU WILL DO!

Accounting & Operations Related

Maintain and audit all financial records and accounts receivable software/records

Manage and minimize the community's accounts receivable

Prepares, reviews, and submits necessary documentation for resident move-ins, move-outs, transfers and ancillary charges

Bill and audit monthly charges to residents/residents' families

Create and maintain confidential business files for residents in accordance with community policy and HIPAA guidelines

Review and code invoices for payment

Complete all bank transactions in a timely manner

Reconcile the community's corporate credit card monthly and track other expenses authorized by the community

Oversee petty cash and resident funds

Assist Executive Director with marketing strategies, including telephone and walk-in inquiries

Supervise receptionist pool Human Resources Related

Serve as Human Resources liaison coordinating new hires, terminations, personnel changes, etc.

Oversee the bi-weekly payroll process in collaboration with department heads to ensure accuracy

Assist with information gathering for employee performance and conduct issues, including employee conversations

Responsible for onsite workers' compensation claims process; including interaction with injured team members and corporate liaison to monitor medical treatment, work status, and other administrative areas

Create and maintain confidential team member files

Communicate and assist team members with enrollment in benefits when eligible WHO WE WANT!

Minimum of 3 years' experience along with working knowledge of MS Office Suite, Accounting and HRIS software; Yardi is a plus

High School diploma or equivalent required, with some college preferred

Baseline knowledge of accounting, including business math principles

Baseline knowledge of HR principles, leadership and supervisory practices, techniques and methods

Ability to positively communicate clear and concise messages in verbal and written form with employees, residents, families, and customers

Demonstrated organizational skills, detail orientation, with ability to manage interruptions

Valid driver's license and safe driving record

Experience using basic math skills and accounting principles in a work environment

WHO WE ARE!

Just as a family makes a house a home, our family of dedicated professionals makes Spring Arbor a place where our residents feel loved, like an extension of the family. Spring Arbor has continued to build on its successes, owning and operating senior living communities across multiple states, providing exceptional care and services to our residents. From residential Assisted Living to Memory Care, our team nurtures each resident's independence by promoting dignity and choice in a setting of compassionate care. Join our team and work with us here. You'll love it! To learn more about our organization, please visit