PATIENT ACCESS SVC REP FLOAT, FCP - WEST

JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location:

US:WI:WEST BEND at our CP-WEST BEND HEALTH CENTER facility. This job is

ON - SITE. FTE: 1.000000 Shift: Shift 1 Varied schedule based on clinic

needs, hours vary between 630AM-800PM. Supporting multiple sites in the

West Bend Region including West Bend, Jackson, Hartford, Kewaskum,

Cedarburg, Mequon, and Port Washington. Job Summary: The Patient Access

Service Representative (PASR) delivers an exceptional patient experience

for "front of house"/patient facing needs. Proactively greets patients

and visitors and creates a helpful, positive, welcoming and friendly

patient experience. Provides outstanding customer service both in person

and on the phone. The PASR FLOAT is required to float to various clinic

sites to support operational business needs. EXPERIENCE DESCRIPTION: A

minimum of one year of experience as a receptionist/assistant or work in

a customer service field is required. Previous experience in a

healthcare setting preferred but not necessary. One year of experience

as a receptionist/assistant or work in a customer service field

preferred. EDUCATION DESCRIPTION: High School diploma or equivalent is

preferred. SPECIAL SKILLS DESCRIPTION: Effective communication skills,

oral and written required. Ability to multi-task. Strong proactive

organizational skills a must. Must have excellent customer service

skills. Must be proficient in Microsoft Outlook, Excel and Word.

Knowledge of medical terminology and EpicCare is preferred. Perks &

Benefits at Froedtert Health Froedtert Health Offers a variety of perks

& benefits to staff, depending on your role you may be eligible for the

following: Paid time off Growth opportunity- Career Pathways & Career

Tuition Assistance, CEU opportunities Academic Partnership with the

Medical College of Wisconsin Referral bonuses Retirement plan - 403b

Medical, Dental, Vision, Life Insurance, Short & Long Term Disability,

Free Workplace Clinics Employee Assistance Programs, Adoption

Assistance, Healthy Contributions, Care@Work, Moving Assistance,

Discounts on gym memberships, travel and other work life benefits

available The Froedtert & the Medical College of Wisconsin regional

health network is a partnership between Froedtert Health and the Medical

College of Wisconsin supporting a shared mission of patient care,

innovation, medical research and education. Our health network operates

eastern Wisconsin's only academic medical center and adult Level I

Trauma center engaged in thousands of clinical trials and studies. The

Froedtert & MCW health network, which includes ten hospitals, nearly

2,000 physicians and more than 45 health centers and clinics draw

patients from throughout the Midwest and the nation. We are proud to be

an Equal Opportunity Employer who values and maintains an environment

that attracts, recruits, engages and retains a diverse workforce. We

welcome protected veterans to share their priority consideration status

with us at . We maintain a drug-free workplace and perform

pre-employment substance abuse testing. During your application and

interview process, if you have a need that requires an accommodation,

please contact us at . We will attempt to fulfill all

reasonable accommodation requests. APPLICATION INSTRUCTIONS:

Apply Online: