Call Center Representative/Dispatcher

Job Description

Description:Call Center Representative/Dispatcher – TRIO Heating, Air & Plumbing

San Jose, CA

$22.00 - $28.00 per hour + Bonus & Commission

Full-Time 8-Hour Shift Weekend Rotation Available

Join Our Team and Be Part of Breaking Bay Area Records!

Apply online: TrioHeatingandAir.com

Or call us at:

Why Join Us?

Fastest-Growing HVAC Company in the Nation!

TRIO Heating, Air & Plumbing has taken over the Bay Area with record-breaking growth and a brand-new, state-of-the-art 10,000 sq. ft. CALL CENTER in San Jose. We’re on a mission to dominate the industry, and we want rockstars like you to help us get there!

Industry Recognition:

? 4 out of 5 yearly awards from Bryant, the leading HVAC brand

? Chosen by ServiceTitan in 2023 as the fastest-growing HVAC company in the nation

? 5-Star Level of Service – We’re setting the standard and making waves

If you're outgoing, competitive, and ready to earn big while having fun, this is the place for you!

Earning Potential That’s Off the Charts!

$22 - $28 per hour starting pay

Bonuses & Performance Pay – The more you book, the more you earn!

Paid Holiday & Vacation Time Off – Because you deserve it

Full Benefits Package – Health, dental, vision, & 401(k) with company matching

Incentive Bonuses & Competitions – Earn extra while having a blast

About the Role

As a Call Center Representative/Dispatcher, you'll be the voice of TRIO, handling inbound and outbound calls, booking service appointments, and ensuring a top-tier customer experience. This role is perfect for someone who thrives in a fast-paced, high-energy environment and loves helping people while hitting goals.

You’ll be in the heart of the action—talking the talk and typing the type!

What You'll Do

Handle a high volume of inbound & outbound calls – Turn prospects into appointments

Solve customer concerns with sharp thinking & judgment – Be the go-to problem solver

Master our service lineup – Offer top-notch advice and recommend the best solutions

Keep records spick & span – Accurately document every interaction

? Hit the productivity sweet spot – Stay efficient while keeping your cool

Qualifications

? Customer Service Enthusiast – You love helping people and making their day

? Typing Speed of 45 WPM+ – Talk fast, type faster!

? Multitasking Master – Handle multiple calls while staying organized

? Tech-Savvy – Experience with Microsoft Suite and ServiceTitan is a plus!

? Quick Thinker & Problem Solver – Make smart decisions on the fly

? Bilingual in Spanish? Even Better!

What’s in It for You?

Top-Tier Earnings – Salary + bonuses & commissions mean unlimited potential

Work in a Brand-New, High-Tech Office – Our San Jose call center is next level

Career Growth – We promote from within and invest in YOUR success

A Fun & High-Energy Work Environment – Join a team that supports & celebrates success

Incentive Bonuses & Competitions – Get rewarded for crushing your goals!

Ready to Roll with Us? Let’s Talk!

Apply online at: TrioHeatingandAir.com

Call us at:

Don’t miss out on your chance to join the #1 fastest-growing HVAC company in the Bay Area. Let’s make history together!Requirements:

Full-time