SSO Receptionist

Job Description

Are you a people-person who loves helping others? Do you enjoy creating a welcoming environment and being part of a team that supports a great customer experience? If you're looking for a part-time opportunity where your friendly personality can shine, we’d love to meet you!

Intellectual Technology, Inc. (ITI) is a leader in innovative DMV software solutions across North America. We help motor vehicle agencies serve customers faster, more securely, and more conveniently—whether online, in-office, or at self-service kiosks.

We’re currently hiring a Part-Time Receptionist to join our team at the Self Service Office (SSO) in West Indianapolis. This role is perfect for someone who’s friendly, approachable, and enjoys working with people in a fast-paced setting.

What You’ll Do:

Greet and welcome customers as they arrive

Help direct customers to the right services in the office

Assist customers in using Self Service Terminals (SSTs)

Build and maintain positive relationships with on-site BMV staff

Troubleshoot issues and collaborate with our Customer Care and SST support teams

Keep your supervisor informed about recurring problems or service needs

What We’re Looking For:

A friendly, upbeat personality and a passion for helping people

Willingness to learn about BMV operations (we’ll train you!)

Strong communication skills—both verbal and written

Good organizational skills and attention to detail

Comfortable using Microsoft Office, especially Outlook and Excel

Ability to multi-task and stay organized in a busy environment

Position Details:

Location: East Indianapolis SSO Office

Schedule: [Insert shift schedule here]

Hours: Approximately [insert number] hours per week

Type: Part-time, on-site position

Why Join ITI?At ITI, you’ll be part of a supportive and welcoming team that values innovation and customer service. If you’re looking for part-time work that’s meaningful, engaging, and community-focused, this is the role for you!

Part-time