Hotel Front Desk Attendant

Job Description

$13.50 - $15 hourlyResponsibilities:

Handle customer complaints as necessary

Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests

Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

Connect with the housekeeping department to ensure guest accommodations are readyQualifications:

Exhibits working knowledge of Microsoft Office and reservation management systems

Well-versed in taking telephone calls and handling stressful situations

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Must have graduated high school, received a GED or equivalent

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferredAbout Company

Our Compensation Philosophy

We understand that living is not getting any cheaper. So, in addition to paying our team well, we proactively seek out various forms of "compensation" to offer our employees.

We also operate with the principle that a team who feels valued, receives recognition for a job well done, gives back to their community, and is working in a positive culture is every bit as important as a good wage.

So, we strive daily to create and nurture a positive and healthy work culture.

Full-time