Architect

Job Description

O365 Architect

Direct Hire

We are seeking an O365 Architect to design, implement, document, and maintain Office 365 solutions aligned with organizational business and security objectives. This role serves as a subject matter expert and is essential in supporting the successful delivery of projects. The position requires collaboration across IT, various departments, and project stakeholders to ensure optimal performance, reliability, security, and user satisfaction within the Office 365 environment. A strong customer-first mindset is critical, as exceeding user expectations is a core part of the team culture.

The ideal candidate will:

Possess excellent interpersonal skills with the ability to lead and manage multiple ongoing initiatives.

Enjoy working with people and leveraging advanced technology solutions.

Demonstrate exceptional customer service capabilities.

Be capable of performing all responsibilities remotely via collaboration tools such as Zoom and Microsoft Teams.

Have a solid grasp of cloud technologies.

Bring Tier-3 troubleshooting experience or comparable enterprise-level expertise.

Be looking for a long-term professional opportunity with growth potential.

Additional qualities of a successful candidate:

Embraces technology with confidence and curiosity.

Actively pursues learning and technology exploration outside of work.

Remains informed of industry trends and emerging tools to maintain a modern and competitive Office 365 environment.

Serves as a go-to expert with strong analytical and SaaS troubleshooting abilities.

Excels in organization, multitasking, and clear written and verbal communication.

Works effectively and independently toward deadlines with minimal supervision.

Required Education:

Bachelor's degree in Computer Science, Information Systems, or a related field preferred.

A high school diploma with 10+ years of relevant experience may be considered in lieu of a degree.

Required Experience:

Minimum of 8 years managing, implementing, and supporting Office 365 across its various platforms, including email (required).

At least 10 years of experience in general IT infrastructure or operations support (required).

Minimum of 3 years experience working with Windows Server (required).

At least 1 year of experience with Flow, Forms, and/or PowerApps (preferred).

Minimum of 1 year of IT experience within the healthcare industry (preferred).

Full-time