Helpdesk Support

Job Description

Full-time System Administrator needed in Centre County for the Fish & Boat Commission to complete a PC refresh project.

Position Description:

The Pennsylvania Fish and Boat Commission is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. This is a 6 month position with the possibility for renewal.

Onsite work will be located at the agency’s Centre County Regional Office:

595 E. Rolling Ridge Dr.

Bellefonte Pa. 16823

The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:

·Provide Tier 1 and Tier 2 helpdesk support.Support will include hands-on, telephone, and remote support for local and field staff.

·Configure and install personal computers,laptops, and tablets.

·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.

·Monitors and respond to user created ticket via the agency helpdesk system.

·Provide basic hardware and software training to users related to desktop use and accessing network resources.

·Work towards departmental and project deadlines.

·Document and present recommendations for issue/risk remediation to team leads and managers.

·Other duties as assigned.

Requirements:

Microsoft Windows 11 - 2+ years

Microsoft Windows Server 2019 / 2022 - 1+ year

Microsoft Active Directory - 1+ year

Microsoft Office 365 - 1+ year

Microsoft Endpoint Configuration Manager - 1+ year (desired)

Virtual interviews are available.

Requirements

Skill

Required / Desired

Amount

of Experience

Microsoft Windows 11 experience

Required

2

Years

Microsoft Windows Server 2019/2022

Required

1

Years

Microsoft Active Directory

Required

1

Years

Microsoft Office 365

Required

1

Years

Microsoft Endpoint Config Manager

Desired

1

Years

Full-time