Circuit Court Division Receptionist

Nature and Variety of Work

Come join our team!

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

We are Prince George’s Proud!

The Prince George’s County Office of the State's Attorney is currently seeking qualified applicants to fill a Circuit Court Division Receptionist (General Clerk 3G) position, Grade G10, in the Circuit Court Administrative Support Unit.

About the Position

This is advanced-level clerical technical work involving more difficult and diverse clerical responsibilities in the Circuit Court Division. Work is performed independently under general supervision, within a framework of established policies, procedures, and regulations. Work performance is evaluated in terms of quantity, quality, and accuracy. Incumbents must maintain an awareness of information, which is confidential and is responsible for determining what data may or may not be released. Incumbents must be cognizant of applicable policies and procedures to ensure the highest degree of conformance.

About the Agency

The Office of the State’s Attorney strives to secure justice for all residents through firm, fair and consistent prosecutions with the highest level of experience, integrity and professionalism. The Office will be responsive to the very diverse community of Prince George’s County, treating every person with dignity and respect. The State's Attorney's Office (SAO) is responsible for serving nearly one million residents of Prince George's County. The SAO's legal department is divided into multiple divisions, each of which has jurisdiction over different facets of criminal law.

Examples of Work

Serve as the general receptionist and telephone duties for all calls into the State's Attorney's Office at the Circuit Court Receptionist Desk.

Greet and assist all individuals who come into the office.

Provide customer services and telephone reception duties by courteously answering the telephone, and assisting staff, the public, and other County employees with accurate public information.

Handle a large volume of calls and visitors daily.

Utilize public contact and techniques and telephone interviewing skills.

Maintain confidentiality of all communications; including letters, reports, records, forms, and memoranda or verbal conversations.

Sort, organize, and manage mail distribution for all divisions within the State's Attorney Office.

Coordinate subpoenas for division.

Establish, revise, and maintain files to ensure easy retrieval and tracking of documents.

File official documents in appropriate locations.

Perform tasks and duties assigned which may not be specifically listed in the position description but are within the general occupational category and responsibility with the employee's type of work.

Qualifications

Minimum Qualifications

Must have experience at the General Clerk II level equal to the length of the probationary periodOR

High school diploma or G.E.D. certificate

Six (6) months of varied clerical experience

Any equivalent combination of relevant education, training and experience may be accepted.

EACH APPLICATION MUST INCLUDE INFORMATION WHICH CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Preferred Qualifications

Comprehensive knowledge and experience utilizing Microsoft Word, Excel, Outlook, and PowerPoint

Ability to create and edit various memoranda and business communications.

Ability to maintain a professional image with face-to-face contact with division staff, County Government Officials, vendors, and the public.

Ability to exercise a professional approach and deportment on telephone communications, including routing calls, written correspondence, email, etc., are required.

Ability to take the initiative, use good judgment, exercise independent decision-making, and provide excellent customer service.

Additional Information

Job Location: 14735 Main Street, Upper Marlboro, MD 20772

Conditions of Employment: Upon selection, the candidate must:

Meet all training and performance standards and demonstrate proficiency as required by the agency.

Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.

Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.

Be willing to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace