Sr. Office Assistant

General Statement of Duties

Forsyth County Parks and Recreation is seeking a Sr. Office Assistant for Tanglewood Park.

This is a great opportunity to work in a beautiful park setting. A qualified applicant will enjoy meeting lots of people and working independently. This position at the Front Gate of Tanglewood Park offers a dynamic and multifaceted role that is ideal for individuals who excel in customer service and enjoy engaging with the public. A well-qualified candidate will find this position appealing due to the opportunity to showcase collaboration in staffing, and problem-solving, along with the diversity of responsibilities extending to other operations within the park. The role promises a fulfilling experience for those with strong integrity, judgment, and a commitment to high-quality service, as it significantly impacts park visitors’ experiences.

This position is full-time and will require working some evenings and weekends. This position may also require standing for an extended period of time.

Distinguishing Features

The ideal candidate will possess:

Excellent customer service and organizational skills

Excellent cash handling skills

Ability to work independently and as part of a team

Ability to communicate effectively, both in person and over the telephone

General knowledge of recording keeping and office practices

Must enjoy working with the public

Minimum Education and Experience

Graduation from high school or GED and two years of office/clerical work.

A valid driver's license is required.

Knowledge of point of sale systems and experience with cash registers is preferred.

A higher education level may be considered as a substitution for all or park of the experience requirement.

Essential Duties and Responsibilities

Essential duties and responsibilities include but are not limited to:

Managing gate entry and fishing fees.

Ensuring accuracy in fiscal operations and maintaining a smooth cash flow by managing the Cash Fund and POS system.

Addressing guest concerns and ensuring satisfaction under various conditions.

Scheduling and coordinating staffing for the gate, ensuring coverage and operational efficiency.

Performs related work as required.