Automotive Salesperson (Guest Experience Manager)

If you have experience as a sales manager, finance manager, customer service professional, or sales associate, we invite you to explore this next-level opportunity as one of our Guest Experience Managers at Beaver Mitsubishi of St. Augustine. We are seeking talented customer service and sales professionals ready to redefine the car buying experience.

We combined what was traditionally a three-person process—vehicle Selection, Sales Manager deal structuring, and Finance Manager presentation—into one that empowers managers like you to deliver a seamless, personalized experience from start to finish.

We've heard the feedback loud and clear from our customers and our sales team — the process of being handed off between multiple people has been frustrating.

With our new software platform, you can now structure deals, present finance products, and secure lender approvals within minutes—all in one place. This streamlined solution puts the control in your hands, empowering you to deliver the best possible outcome while ensuring a smooth and personalized Guest experience from start to finish.

What makes working here special?

The Beaver Culture:

We spend so much of our time with those we work with—our lives should be better for it.

That’s why we make it a core value to create a positive, supportive work-life experience. The Guest experience matters deeply, but so does the experience of our team. When we take care of each other, our work is more meaningful, our relationships are stronger, and our lives are better for it.

Continuous Growth:

Growth is also central to our culture. We provide continuous learning, advancement opportunities, and honest coaching to support your professional journey and personal success.

Team and Family:

Yes, we know how to have fun! From team celebrations to day-to-day laughter, we believe joy is part of doing great work. We’re more than a team — we’re a family built on trust, respect, and the shared drive to succeed together.

Responsibilities:

Greet guests warmly, conducting needs-assessment discussions

Guide vehicle selection, test drives, and vehicle demonstrations

Engage with clients, identify and capture their requirements, and tailor every interaction to provide a personalized experience.

Structure the deal and appraise trades using our state-of-the-art software (with manager support available as needed)

Present finance & insurance products in a professional, transparent manner

Obtain lender approvals directly, finalize paperwork, and ensure a stress-free vehicle delivery

Follow up afterward to maintain high guest satisfaction and loyalty

Provide a fast, fair and transparent vehicle purchasing process.

Qualifications:

Valid driver’s license and clean driving record

Adept at handling various web-based platforms, including DMS, CMS, and email tools, in an entirely digital, paperless setting. Passion for delivering exceptional guest experiences, every time

Self-motivated with a passion for cars and clients.

Exceptionally quick learner, capable of rapidly mastering new skills and adapting to changing environments.

What we offer:

Employee purchase and service discount

Medical, Dental, Life, Disability insurance

Flexible Spending Plan

401(k) retirement plan

Paid Vacation

Family-oriented and friendly work environment

Tenured leadership and management team, with a focus on career development

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.