IT Operations Specialist

ABOUT THE ROLE

We are seeking an IT Operations Specialist to join our team supporting Fluor on their Savannah River Plutonium Processing Facility (SRPPF) project! This position is full-time and will be based out of Aiken, SC.

Responsibilities

Perform systems analysis, design, development, documentation, testing, or modification of computer systems or programs. The role involves understanding of Governance, Risk, and Compliance practices to ensure system and data integrity.

Maintain critical planning, monitoring, and reporting processes as well as required documentation, for the timely coordination and completion of project tasks.

Work closely with team members and stakeholders to understand project requirements and contribute to the alignment of software solutions with organizational goals.

Understand and assess business needs and guide clients to fulfillment in a manner compliant with all necessary legal and contractual practices.

Assist in various aspects of software projects, including design, testing, and deployment, under the guidance of senior team members to contribute to the successful execution of software projects based on area of responsibility.

Maintain a customer-focused approach, addressing user needs and ensuring software solutions meet end-user requirements.

Produce technical documentation related to job bulletins, procedures, and practices.

Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions

Demonstrate capability in technical writing and documentation in diagramming existing systems or new systems.

Communicate effectively with team members, providing updates on project progress, escalating complex problems to higher-level specialists and seeking guidance when needed.

Maintain documentation related to software development, including coding standards, procedures, and user manuals in support of business request-based projects.

Stay informed about industry trends, new technologies, and best practices in software development.

Contribute ideas for process improvements and innovative solutions to enhance software applications.

Participate in training programs and collaborative knowledge-sharing activities within the team to enhance individual and collective expertise.

Promote, encourage and model Diversity, Equity & Inclusion (DE&I) principles across employees and contractors.

Ensure compliance with IT policies, procedures, and regulations, such as data privacy and cybersecurity standards.

Maintain compliance with all applicable policies, procedures, and global standards

Requirements

Education & Years of Experience – Bachelor’s Degree and 5+ years of relevant experience or a combination of education and directly related experience equal to nine (9) years if non-degreed.

Citizenship – To be considered, you MUST BE A U.S. CITIZEN due to the federal nature of the work.

Clearance – To be considered, you must be able to obtain and maintain a government issued clearance, if needed.

Demonstrated capability in technical writing and documentation development.

Knowledge in the field of enterprise Microsoft Windows architecture.

Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors.

Job related technical knowledge necessary to complete the job.

Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines.

Ability to attend to detail and work in a time-conscious and time-effective manner.

About the Site

Fluor Corporation (Fluor) partners with government clients like the Department of Energy and Department of Defense to design, build, and maintain many of the world's most complex and challenging capital projects, including providing technical, nuclear, and project services along the way. They possess niche knowledge and skills in the government, infrastructure, oil, power, and industrial sectors (

ABOUT GEM

GEM Technologies, Inc. (GEM) is an award-winning federal contractor with more than 30 years of experience providing environmental, construction, facility management, and technical services to federal agencies, state and local governments, and commercial organizations. Founded in 1994 as a nuclear engineering firm to support federal operations in East Tennessee, GEM has since expanded into a nationwide, multi-disciplinary provider with over 270 employees and a diverse portfolio of contracts in the environmental, nuclear, and defense sectors. Some reasons to join GEM are:

Our philosophy – We believe in the power of effective collaboration and recognize that good partnerships are the building blocks to success.

Our relationships – Partnering with federal clients, we solve complex problems, exceed expectations, and advance critical missions.

Our team – We are committed to managing a cohesive workforce and cultivating a supportive workplace for our employees on contracts and in-office.

Our community involvement – Supporting our communities, we invest time and money in local schools and non-profit organizations.

COMPENSATION AND BENEFITS

GEM’s offered compensation is dependent on candidates’ education, qualifications, and relevant years of experience. To recruit and retain our exceptional staff, we offer the opportunity to elect benefit packages that best suit our employee’s needs; this includes, but is not limited to, a competitive Salary, Medical, Dental and Vision Insurance (including HSA & PPO options), Paid Time Off (PTO), Paid Holidays, Life Insurance, and a matching 401(k) Retirement Plan.

Please Note: With the exception of mandated state requirements, GEM does not publish salary information on external job boards; as such, most ranges listed are estimates made by vendors and not actual salary ranges.

EQUAL OPPORTUNITY EMPLOYER

GEM Technologies, Inc. is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.