Operations-residential

Job Description

Seeking Bilingual account manager/customer support for top workplace on long Island

This Jobot Job is hosted by: Dillon Hipp

Salary: $55,000 - $60,000 per year

A bit about us:

We are a company that places great emphasis on three key pillars: Quality, people, and product delivery. Over the past five years, we have experienced significant growth, and this success can be attributed solely to our exceptional workforce. Our team members are continuously driving innovation and fostering collaboration, enabling us to thrive in a competitive market.

Why join us?

We have been voted best workplace on Long Island 4 consecutive years in a row. We offer a strong team based work environment as well as we offer free breakfast on Mondays and Fridays as well as Lunch!

Benefits:

Full medical, dental vision

401k

PTO

Clear path for growth opportunities

Job Details

Job Details:

We are seeking a highly motivated and experienced Account manager/operations specialist to join our team in the Facilities management industry. The successful candidate will be responsible for managing all aspects of operations within the residential sector. This includes, but is not limited to, dispatching, processing work orders, handling invoices, and providing top-notch customer service. This is a permanent position that offers a unique opportunity to contribute to our company's success while growing your career in an exciting and fast-paced environment.

Responsibilities:

1. Oversee and manage all aspects of residential construction operations, ensuring projects are completed on time and within budget.

2. Coordinate and dispatch work orders to appropriate teams, ensuring efficient allocation of resources.

3. Process invoices accurately and in a timely manner, maintaining clear and organized financial records.

4. Deliver exceptional customer service, addressing any concerns or issues promptly and professionally.

5. Collaborate with other departments to streamline operations, identifying opportunities for improvement and implementing effective solutions.

6. Ensure compliance with all safety and regulatory standards, promoting a culture of safety within the team.

7. Monitor project progress, preparing and presenting regular reports to senior management.

8. Develop and maintain strong relationships with clients, contractors, and other stakeholders.

Qualifications:

1. A minimum of 5 years of experience in operations within the Construction industry, specifically in the residential sector.

2. Proven experience in dispatching, processing work orders, handling invoices, and providing customer service.

3. Exceptional organizational skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.

4. Strong communication and interpersonal skills, with a customer-focused approach.

5. Proficiency in using industry-specific software and tools.

6. Ability to work effectively both independently and as part of a team.

7. Detail-oriented, with strong problem-solving skills and the ability to make sound decisions.

8. Knowledge of safety and regulatory standards within the Construction industry.

9. A degree in Construction Management, Business Administration, or a related field is preferred.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Company Description

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

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Full-time