Order Entry/Customer Associate

We are seeking a dedicated Order Entry/Customer Associate to join our team at a reputable agricultural cooperative. In this role, you will be responsible for accurately processing customer orders, providing excellent service, and supporting our sales and operations teams.

Responsibilities:

Order Processing & Data Entry:

Accurately enter and process customer orders into the company’s system.

Coordinate with inventory and logistics teams to ensure timely fulfillment.

Customer Service:

Serve as the primary point of contact for customer inquiries via phone, email, or in person.

Assist customers with order modifications, tracking, and issue resolution.

Provide product information, pricing, and delivery timelines.

Administrative Support:

Maintain and update customer accounts and order records.

Collaborate with sales and operations teams to ensure smooth order fulfillment.

Qualifications:

High school diploma or equivalent.

Basic computer skills.

Strong attention to detail and organizational skills.

Excellent verbal and written communication skills.

Ability to multitask and work efficiently in a team environment.

Job Types: Full-time, Part-time

Pay: $21.89 - $25.93 per hour

Expected hours: 20 per week

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

Day shift

Evening shift

Monday to Friday

Morning shift

Work Location: Remote