End User Computing Engineer

The End User Computing Engineer is responsible for designing and engineering solutions that support end user computing. End user computing includes the Operating System, Application Delivery, patch management, and application updates. This role includes development and disbursement of end user computing, documentation, enforcement of security policies, and management and maintenance of the centralized deployment applications.

Essential Duties/Responsibilities:

Create, manage, and maintain standard build/images, and the build/image creation process for end-user devices

Engineer packages and deployments of End User device software via Microsoft Endpoint Manager & JAMF

Manage and administer Microsoft Endpoint Manager & JAMF

Automation and process improvement of current End User computing environment

Serve as the main point of contact for the centralized configuration and patch management

Implementation and management of Azure Virtual Desktop

Function as a resource on projects including new hardware images, Windows, Mac and Office upgrades and other projects involving updates to software on End User devices

Coordinate with multiple teams and departments to implement, maintain, and enhance a common end user device experience

Act as a technical escalation point and research complex technical problems and identify, implement, and communicate technical fixes

Assist and train Technical Support Analysts and other IT staff on the troubleshooting and resolution of End User computing issues

Partner/collaborate with application and security teams to develop a secure technical environment

Automate tasks by scripting

Maintain high standards in quality in the delivery of End User computing services

Develop a deep understanding of industry trends and competitive advantages

Maintain current and thorough knowledge of modern technologies

Create and maintain documentation with a focus on detail

Work independently and under the supervision of the Systems Director

Plan for and implement disaster recovery/business continuity solutions

Work with 3rd party vendors and outside consultants as business needs require

Other duties as assigned to fully meet the requirements of the position

Competencies:

Organization & Planning: Proactively takes actions, finds solutions, and displays skills to be efficient and productive.

Communication: Understands the importance of and demonstrates verbal, written, and non-verbal communications

Team Player: Works within team and cross-functionally to meet required results.

Customer/Client Experience: Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.

Job Qualifications (Education, Experience and Certification):

Bachelor’s in Information Technology, Information Systems, Computer Science, or other relevant degree, or direct related experience

Minimum of 2 years of enterprise-level experience managing endpoints in a corporate environment with 500+ users including Microsoft and iOS operating system application deployment, configuration, and management

Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) certification required

Additional Technical certification(s) (i.e., M365 EAE, AZ-Admin) preferred

Extensive knowledge and experience with Microsoft Endpoint Manager & JAMF

Extensive knowledge and experience with VDI

Experience with MacOS, iOS and Android

Experience with Windows 11 deployment and management

Experience with modern management approaches like Windows Autopilot and Apple Business Manager

Experience implementing Zero Trust principles and endpoint security solutions

Extensive knowledge of Group Policy (GPO) administration

Extensive experience with Microsoft Intune

Experience managing Microsoft 365 services and applications

Proficiency in PowerShell, Microsoft Graph API, and automation frameworks

Knowledge of conditional access policies and device compliance

Experience supporting remote/hybrid work environments

Demonstrated excellence in organizational abilities, ability to prioritize and follow up on open issues and projects with a sense of urgency

Ability to communicate effectively with all levels of the business including peers, technical management, and/or external vendors

Physical Requirements:

While performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least ten (50) pounds; have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person.

The physical demands described here are representative of those that must be met by this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

Professional office atmosphere. Sedentary work that primarily involves sitting or standing for prolonged periods. Position may require occasional off-hour meetings and events.

The work environment characteristics described here are representative of those this position may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Holland & Hart offers of employment take into consideration a candidate’s education, training, and experience, as well as the position's work location, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Colorado Salary Range - $69,375 to $115,625 annually. A discretionary bonus may be available based upon performance.

The application window is anticipated to close on or after Friday, May 30, 2025.

Holland & Hart works hard to promote work/life balance with a 37.5-hour scheduled work week for most staff employees, a robust wellness program, and generous PTO and holiday pay for eligible employees. Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes, dental, vision, life, AD&D, EAP, STD, and LTD. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and long-term care insurances, as well as a 401(k)-retirement plan with a company match. In addition, the firm has programs that may provide for educational assistance, free or discounted legal services, and opportunities through the Holland & Hart Foundation, which is a non-profit organization dedicated to creating volunteer opportunities for lawyers, staff, families, and friends of Holland & Hart LLP. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.