System Analyst

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Job Title: System Analyst

Location: Tampa, FL

Duration: 6+ months

Hybrid Work- 4 days on site

Job ref# 241539

The Systems Analyst develops software of moderate complexity based on specifications provided. Provides primary and/or secondary support for one or more applications. Participates on Application Development and Support team. May serve as Technical Lead on small projects. Works under moderate supervision and may oversee contract resources and/or junior staff.

POSITION PROFICIENCIES

Technical: A strong understanding of supervisory control and data acquisition (SCADA) software and tools. This includes proficiency in HMI, PLC, and control systems.

Analytical Skills: The ability to analyze and interpret operational data. They should be proficient with documenting high-level solutions and systems architecture, process and data flow analysis, and business and technology gap analysis.

Problem-solving Skills: The ability to troubleshoot technical issues, identify the root cause of problems, and develop and implement solutions.

Communication Skills: Ability to communicate technical information to non-technical stakeholders in a clear and concise manner.

Project Management Skills: Strong project management skills are important for an OT Systems Analyst, as they may be responsible for managing IT/OT projects. This includes the ability to plan, organize, and oversee project tasks.

Continuous Learning: Explores OT technologies by staying up-to-date with the latest developments in the field. This includes learning new software and tools, as well as keeping abreast of industry trends and best practices.

PRIMARY DUTIES AND RESPONSIBILITIES

Develops software of moderate complexity based on specifications provided.

Implements software packages for which moderate configuration and integration is required; interaction with vendor resources remotely or onsite may be required.

Integrates applications with moderately complex interfaces based on specifications provided.

Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission-critical.

Supports the request and analysis phases of SDLC by producing required documentation and estimates with review by more senior staff.

Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables with review by more senior staff.

Participates on an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers. May function as Technical Lead on small projects.

Acquires and maintains knowledge of business areas relevant to projects and application support assignments.

Acquires and maintains appropriate technical skills.

QUALIFICATIONS

EDUCATION

Required: Bachelor s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

Experience with support and integration of Supervisory Control and Data Acquisition (SCADA) systems

Strong knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies; suggests application of new technologies when appropriate.

Strong verbal, written, analytical, and interpersonal skills. Frequently presents information to their team and department.

Demonstrate knowledge of programming languages and use of developer tools such as (PL/SQL Developer, SQL Server Management Studio, Microsoft Visual Studio).

Understands project plans and able to clearly articulate their role, project goals, and timelines. Develops project plans for small projects; partners with Project Managers to develop project plans for large projects.

Creates and reviews technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.

Proficient with the Microsoft Office suite.

PREFERRED SKILLS AND EXPERIENCE:

Experience with SCADA Systems support and management.

Experience with support and implementation of meter data management solutions.

Experience with support and integration of meter reading and SAP billing systems.

Experience with support and implementation of mobile field solutions.

Proficient with SQL Server Management Studio

Knowledge of electric and/or gas utility operations and controls.

Experience with relational database management systems.

Experience with development and design of integration processes between dissimilar systems

Experience with reporting tools such as MS SSRS, Crystal Reports, and/or Power BI.