MLOps/Dev Ops Manager

Description

Player-Coach: We are seeking a technically engaged leader who enjoys rolling up their sleeves – purely supervisory profiles will not match the hands-on production support focus of this role.

Why This Role Exists?

We need a hands on leader who can own 24 7 production health, turn incidents into permanent improvements, and coach team (mix of on site and offshore) without losing touch with the code.

Key Responsibilities

• ML/LLM and batch pipelines. Drive root cause analysis, publish blameless post mortems, and ensure fixes are automated—not repeated.

• DevSecOps Automation Patch CI/CD jobs, Helm charts, and Python utilities as part of incident follow up. Embed vulnerability scans, rollback logic, and change ticket integration.

• Reliability Governance Define & track MTTR, change failure rate, and repeat incident rate. Report trends to leadership in clear, metrics first language.

• People Leadership Mentor engineers, set sprint priorities, and foster an SRE mindset in the offshore pod. Participate in hiring and onboarding.

• Partnerships Work daily with Solution Engineering, Platform Enablement, and Architecture to harden AWS deployments, review HA/DR designs, and close security gaps.

Must Have Qualifications

• Hands on incident response in a machine learning or data platform environment.

• Strong Python & Bash; comfortable editing pipelines, writing quick fix scripts, and reviewing pull requests.

• AWS practitioner: IAM roles, ECR, EKS, S3 versioning, CloudWatch alarms.

• Hands-on with Docker and Kubernetes.

• Track record converting Sev 1 incidents into durable controls (can share concrete examples).

• Experience leading or coaching blended on shore/offshore teams.

• Familiar with DevSecOps practices—static scans (Snyk/Trivy), container runtime controls (Aqua Enforcer), SBOM generation.

• Skilled in creating clear, actionable post mortems for management audiences.

Nice to Have

• Exposure to large language model operations (Bedrock, Vertex AI, or similar).

• Financial services or other regulated industry background .

• Terraform and Helm chart authoring.

Pay and Benefits

The pay range for this position is $55.00 - $70.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Columbus,OH.

Application Deadline

This position is anticipated to close on May 30, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.