Senior Site Reliability Engineer

This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month.

Job Summary

Raymond James is looking for a Senior Engineer to assist with ongoing development of our Site Reliability Engineering practice. The engineer will identify, define, develop, and implement best practices that provide more comprehensive observability into the performance of our software products and platforms.

Responsibilities:

Define SLI/SLOs and guide other teams in SRE practices

Partner across IT departments to create a culture focused on performance, availability and resiliency

Create dashboards and alerts to track and measure performance/availability

Develop, select, define technologies and processes related to monitoring

Develop reusable components, frameworks, and libraries

Identify and remediate performance impacting errors and behaviors

Participate in all phases of software engineering including requirements, design, coding and testing (mainly focused on non-functional performance and resiliency)

Design and implement product features in collaboration with product managers and stakeholders

Consult on projects providing SRE best practice support

Speak and prepare oral and written communication clearly and effectively, fostering open communication, listen to others, and deliver presentations.

Designs and supports mission-critical, high-availability architectures

Demonstrate strong technical skills across a variety of platforms

Provide deep troubleshooting support and expertise across environments

Engage and possibly lead triage of availability/performance problems for critical applications in production environments

May participate in software system testing and validation procedures, programming and documentation

May participate in projects including preparing project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy and delivering results on time

Writes and/or reviews technical documentation

Qualifications:

Self-driven, innovative and pushes for high-quality measurable outcomes

Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions

Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message

Strong predisposition towards ownership

Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints, and probable consequences

Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise

Programming experience with languages such as Java or Python

Experience with monitoring tools such as Dynatrace, Datadog, AppDynamics, Splunk, etc.

Experience with SDLC technologies such as: Java, SpringBoot, Maven, Hibernate, DevOps CI/CD, Oracle PLSQL, ODI, SQL Server, Stored Procs, MQ, Javascript, Visual Studio Core, Team Foundation Server (TFS), GIT, Jenkins, SonarQube

Experience with AWS and Kubernetes preferred

Financial Services experience preferred but not required

Education

Bachelor’s: Computer and Information Science, Bachelor’s: Information Technology, High School (HS) (Required)

Work Experience

General Experience - 3 to 6 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.