Desktop Support Tech

Job Description

Job Title: Desktop Support Technician

Location: Pensacola, FL, onsite 100% Mon-Fri

Pay Rate: Open to Both C2C and W2 options

Position Type: Multiyear Contract

We are looking for a Desktop Support Operator to provide support to end-users by troubleshooting hardware and software issues related to desktop systems. Candidates must have:

1. Proficiency in desktop support tools and techniques.

2. Strong problem-solving and communication skills

Requirements/Must Haves:

• Ability to work Independently or in a collaborative environment

• Customer Service Skills

• Hardware/Equipment Setup and Support Experience

• Windows 11 OS support and troubleshooting Experience

• Basic Networking Experience

Nice to Have:

• Security + or Degree related to the IT field or equivalent related work experience

• Printer Server Management Experience

• ServiceNow Experience

• Office 365 and TEAMs Experience