Front Desk Coordinator

Position#Summary Greets members, guests, patients; answers telephone, schedules appointment, post charges and payments received, and perform related clerical duties.

Primary Position Responsibilities 1.

Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.

2.

Registers guests to the Wellness Center by following the designated procedures.

3.

Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.

4.

Executes financial #End of Day# report and monetary reconciliation.

5.

Communicates with coworkers to ensure smooth daily operations.

Work Contact Group (Internal/External) Wellness Center personnel, nurses, therapists, patients, members, visitors and other allied health professionals.

Reporting Relationships Reports to (position): Assistant Director Health and Wellness Center Supervises (position(s): None Qualifications Minimum Education: Required: High School Diploma or Equivalent.

Preferred: None Minimum Years of Experience (Amount, Type and Variation): Required: At least 1 year member service experience.

Preferred: 2 years member service/reception experience.

License, Registry or Certification: Required: CPR/AED (or must be obtained within six months of hire date) Preferred: First Aid certification Knowledge, Skills and/or Abilities: Required: Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing.

Preferred: Basic fitness knowledge.

Position Summary Greets members, guests, patients; answers telephone, schedules appointment, post charges and payments received, and perform related clerical duties.

Primary Position Responsibilities 1.

Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.

2.

Registers guests to the Wellness Center by following the designated procedures.

3.

Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.

4.

Executes financial "End of Day" report and monetary reconciliation.

5.

Communicates with coworkers to ensure smooth daily operations.

Work Contact Group (Internal/External) Wellness Center personnel, nurses, therapists, patients, members, visitors and other allied health professionals.

Reporting Relationships Reports to (position): Assistant Director Health and Wellness Center Supervises (position(s): None Qualifications Minimum Education: Required: High School Diploma or Equivalent.

Preferred: None Minimum Years of Experience (Amount, Type and Variation): Required: At least 1 year member service experience.

Preferred: 2 years member service/reception experience.

License, Registry or Certification: Required: CPR/AED (or must be obtained within six months of hire date) Preferred: First Aid certification Knowledge, Skills and/or Abilities: Required: Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing.

Preferred: Basic fitness knowledge.