Upscale Bakery Customer Service Associate

Job Description

Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Pearl's Bake Shoppe is now hiring Customer Service Associates. Full Time and Part Time Available. We offer competitive wages, a generous tip share, and weekly paychecks, along with benefits like affordable health insurance, paid time off, and a 4% retirement match. Employees also enjoy a balanced work-life schedule, opportunities for career growth, and a supportive team environment.

Check Out our Website.

***If you are interested in applying for this position, please fill out an employment application on our website with the following link. Employment Application (jotform.com)

We are located at 5811 Patterson Avenue.

WE LOVE OUR TEAM!

Get Paid Faster - Enjoy the convenience of weekly paychecks.

Earn More We offer competitive wages, plus a generous tip share that can boost your hourly earnings by an average of $2-3!

Grow Your Career Many of our leaders started in hourly roles. We believe in investing in your development and promoting from within to help you achieve your professional goals.

Enjoy a Balanced Life We have a flexible time off policy. We close on major holidays and avoid late-night hours, so you can enjoy a healthier work-life balance.

Work Smarter, Not Harder Full-time schedules are just 36 hours per week. Want to work extra hours? The choice is yours.

Do Great Work We ensure you are fully trained to do your job with confidence, pride, and excellence.

Take Time for You Enjoy 40 hours of paid time off after just 90 days. *

Meals on Us Enjoy a free snack during your shift and a catered family meal on Fridays, plus exclusive discounts at both Deep Run Roadhouse and Pearls Bake Shoppe!

Protect Your Health We provide affordable health, dental, and vision insurance, along with short- and long-term disability, life insurance, and a health savings account for your peace of mind. *

Plan for the Future Were committed to your financial security. Start saving for retirement with our 4% matching contribution. *

A Holiday Thank You We show our appreciation with a special holiday bonus as a gift to you.

Work with a Winning Team Join a collaborative team environment where respect, productivity, and success are our top priorities.

Pride in Your Work Join the best Bakery and Pastry Shoppe in Richmond, Virginia, and be proud of the work you do every day.

*Available to full-time employees after 90 days.

JOB DESCRIPTION

Welcoming customers, answering questions, offering recommendations on purchases.

Accept payments using a point-of-sale system.

Processing refunds, exchanges, gift cards, and closing register at end of day.

Resolving customer complaints.

Bagging and expediting orders.

Maintaining a clean and organized workspace, deli cases, and showroom.

Taking inventory and restocking products

Learn our menu, products, and processes to educate our customers.

Complete side work checklist to ensure smooth operation.

***If you are interested in applying for this position, please fill out an employment application on our website with the following link. Employment Application (jotform.com)

Thanks, and we look forward to meeting you.

Compensation: $16.00 - $19.00 per hour

Full-time