Logistics Manager

Job Description

About Ohio Valley Goodwill Industries:

Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

Job Summary:

We are seeking a proactive and detail-oriented Logistics Manager to oversee daily transportation operations, including routing, dispatch, and driver support. This role is responsible for ensuring timely and efficient movement of goods while managing a small team of dispatchers (1–2 direct reports). The ideal candidate is a strong communicator, problem-solver, and team leader with experience in transportation logistics and scheduling.

Key Responsibilities:

Daily Operations & Dispatch Management

Supervise daily dispatch operations, ensuring all routes are scheduled accurately and efficiently.

Coordinate with warehouse and retail locations to align transportation schedules with operational needs.

Monitor fleet activity and resolve issues such as delays, route changes, or vehicle breakdowns in real time.

Ensure dispatchers are properly trained and equipped to support drivers and maintain smooth operations.Team Leadership

Directly manage and support 1–2 dispatchers, providing coaching, development, and performance feedback.

Promote a collaborative, solutions-oriented work environment focused on continuous improvement.Driver & Route Oversight

Assist with driver scheduling, route optimization, and compliance with DOT and company safety regulations.

Serve as the primary point of contact for escalated driver issues, customer concerns, or route conflicts.

Track driver performance and partner with HR or Operations for coaching or disciplinary action as needed.Fleet & Compliance

Support vehicle maintenance schedules and ensure fleet records are up to date.

Maintain accurate documentation for all transportation activities, including route logs, mileage, fuel usage, and incident reports.Communication & Coordination

Serve as a liaison between drivers, dispatchers, warehouse, and store personnel to ensure seamless logistics flow.

Collaborate with the Warehouse Manager and other departments to improve efficiency and resolve bottlenecks.

Qualifications:

3–5 years of experience in transportation logistics, dispatching, or fleet management.

1+ year of experience in a supervisory or team lead role preferred.

Knowledge of route planning, driver scheduling, and fleet coordination.

Familiarity with DOT regulations and transportation safety compliance.

Strong leadership, communication, and organizational skills.

Proficiency with dispatching software, GPS tracking tools, and Microsoft Office.

Preferred Traits:

Calm under pressure with strong problem-solving skills.

Comfortable working in a fast-paced, logistics-heavy environment.

Experience in retail or thrift logistics a plus.

Bilingual (English/Spanish) is a plus, but not required.

If you’re looking for a rewarding, fulfilling experience, please join our team!

Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.

EEO Employer/Vet/Disabled

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Full-time