Office Clerk - Auto Auction (Bilingual)

Job Description

We are United Auto Exchange (UAX), the industry's most innovative wholesale auto auction and a winner of the 'Auction of the Year' award. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders and dealers in the United States. By utilizing the latest technology and investing in the development of our people, UAX has experienced continued growth since our inception.

We are seeking an energetic Bilingual Office Clerk to join our front office team.

In this role, the qualified candidate will provide exemplary customer service to our clients and internal business partners, process paperwork generated during our weekly auction sale in a timely, organized manner and provide general administrative support to the sales department. You will also accurately input information into spreadsheets and other documents, and service calls from internal and external customers, as needed. This person must be a team player, with the ability to work in a fast-paced environment, with attention to accuracy and detail and always represent UAX in a professional manner.

Essential Duties and Responsibilities:

Provide exceptional front-line customer service to current and potential dealers

Greet and assist walk-in customers, ensuring they receive prompt and courteous attention

Answer incoming calls and route calls to appropriate departments

Print consignor tickets and auction catalogues prior to sale

Assist customers with dealer registration

Collect payment for vehicle purchase(s) during sale and issue receipts

Accurately enter data into auction software, complete documentation, and file paperwork

Maintain a professional appearance and orderly work environment

Other duties as assigned by Manager

We have a very relaxed, informal work atmosphere, and a family-friendly, daytime work schedule. We also offer a competitive compensation package and promotional opportunities. By the way, we like to have a little fun at work, too!

Required Qualifications:

High school diploma or equivalent

1-2 years office and customer service experience strongly preferred

Bilingual - Spanish/English required

Strong organizational and administrative skills

Excellent verbal and written communication skills

Proficiency with computer systems, data entry, and software applications

Previous automotive or auction experience, a plus

Previous cash handling/account receivables experience strongly preferred

Ability to work in a fast paced, team environment

Physical Requirements:

Ability to sit for long periods of time, and walk/stand regularly

Ability to lift up to 25 pounds and perform physical tasks (e.g., stooping, bending kneeling)

Ability to pass pre-employment screening

Benefits:

Benefits & Perks:

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Plan

Paid vacation days

Discounted Gym Membership

Vehicle Purchase Program

Career Progression

Community Involvement

Full-time