Front Office Executive

Job Description

The role of a Front Office Executive is far more than simply sitting behind a desk. As the first smile guests and employees see when they walk through our doors, you play a vital role in setting the tone for their entire experience. If you’re passionate about people, thrive in dynamic environments, and take pride in staying organised, this is the perfect role for you.

Key Responsibilities

As a Front Office Executive, you are the face and voice of our organisation. Your responsibilities go well beyond answering calls—you are central to the smooth functioning of our front-end operations.

Reception Management

Greet and assist visitors with professionalism and warmth

Maintain a tidy and welcoming reception area

Communication Handling

Answer and route phone calls efficiently and courteously

Respond to inquiries and provide accurate information

Administrative Support

Schedule and manage appointments and meetings

Coordinate with internal departments to ensure operational fluidity

Maintain records and handle administrative tasks as needed

Ideal Candidate Profile

We’re looking for someone who not only has the skills but also the personality to thrive in this role. The ideal candidate will:

Have a genuine passion for helping others

Remain calm and composed under pressure

Display a warm and approachable demeanor

Be highly organised and detail-oriented

Communicate effectively and professionally

Why This Role Matters

This isn’t just an administrative position. As a Front Office Executive, you are the first impression of our company. Your ability to create a positive atmosphere, manage diverse tasks, and facilitate smooth operations is essential to the success of our business.

What We Offer

We value the contributions of our Front Office Executive and ensure the right support is in place:

A supportive and collaborative work environment

Career growth opportunities in administration or operations

Competitive salary package

Comprehensive training and tools for success

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Full-time