Administrative Assistant

Job Description

Administrative Assistant - LaPlace, LA SAI Gulf, LLC

About SAI Gulf, LLC:

SAI Gulf specializes in the sampling and analysis of solid fuels such as coal, coke, and petroleum coke in the U.S. Gulf of Mexico region and samples over 45 million tons of dry bulk commodities annually.

SAI Gulf currently operates three testing laboratories fully equipped to provide sample preparation and analytical services for dry bulk fuel commodities.

About the role:

In this role, you will contribute to the company's success by assisting the Lab Manager in an Administrative Assistant position that provides administrative and clerical support in order to ensure efficient operation of the office. Your duties will include various activities such as maintaining a professional communication system with internal and external customers by answering calls, relaying messages, responding to emails, and escalating issues to the appropriate person on a timely basis. You will also perform specialized administrative work where the urgency for prompt and accurate results is routine due to our quick turnaround time policy. The successful candidate will maintain a strong work ethic and be engaged in their performance, with a commitment to excellent customer service each day. You will report to the Lab Manager and be a part of the LaPlace Lab operations team.

Responsibilities:

Provide daily support for the communication systems, with a focus on customer service

Prepare case file documentation

Maintain the filing system for documents and records

Create and submit all billing reconciliations and case documents to internal departments or customers

Complete all assignments accurately and within procedural guidelines

Act as a point of contact for new hires and process paperwork for drug testing

Prepare purchase orders, purchase office supplies, and maintain purchase records

Help maintain smooth and efficient workflows within the office

Maintain ongoing knowledge and awareness of appropriate regulations, internal policies and procedures, and fully comply with those regulations, policies, and procedures

Assess all risks and work in a safe manner, reporting any accidents, near misses, and incidents to the Lab Manager. Maintain a clean and safe work area.

Complete all safety and personnel policies training as required, with satisfactory proficiency

Maintain awareness of current developments and conditions affecting the quality procedures

Prepare and package outgoing mail and packages. Sort and distribute incoming mail and packages

Other administrative duties as assigned by management

Location and commitments:

Full-time position located in LaPlace, LA

Hourly - 40 hours per week

This position may require overtime, evening, weekend, and holiday work

A commitment to quality service is a must

Technical and professional skills required:

Proven experience in an administrative position is a plus

Proficient in the use of Microsoft Office 365 (Excel, Word, Outlook, Teams, Access)

Read and write the English language, have legible handwriting, and be able to perform basic mathematics

Excellent communication skills in order to communicate in a professional manner with company personnel and customers

Highly organized with the ability to multi-task in a busy environment

Good time management skills and pride in getting work done accurately

Self-motivated and able to work in a team environment

Physical requirements:

Stand

Walk

Sit

Lift

Bend

Climb Stairs

Push / Pull

Use standard office equipment including a computer, keyboard, mouse, and monitor

At SAI Gulf, we strive to create a work environment where every person is valued, respected, and safe from discrimination or harassment of any kind.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel.

Applicants will be subject to pre-employment screening which can include drug screening, physicals, reference checks, employment verifications, background screening, and/or skills assessments.

Full-time