Ferman Chevrolet Brandon- Admin Assistant - Sales

The Administrative Assistant in the Automotive Sales Department supports the sales team by managing administrative tasks, coordinating schedules, handling customer communications, and ensuring smooth day-to-day operations. This role requires a detail-oriented, organized individual who can thrive in a fast-paced environment and provide excellent support to both the sales team and dealership clients.

Key Responsibilities:

Serve as the first point of contact for customers and vendors—by phone, email, or in person.

Maintain and update customer records and sales databases (CRM tools, DMS systems).

Prepare sales documentation, including contracts, invoices, and title paperwork.

Assist in scheduling test drives, customer appointments, and team meetings.

Manage inventory updates and sales reports for management.

Coordinate vehicle delivery logistics and post-sale documentation.

Order office and dealership supplies as needed.

Support digital marketing efforts (vehicle listings, social media postings, etc.).

Assist sales staff with administrative support to meet monthly sales goals.

Maintain confidentiality of customer and company information at all times.

Qualifications:

1-2 years of administrative experience; experience in an automotive dealership is a plus.

Strong organizational and multitasking skills.

Excellent communication skills (verbal and written).

Proficiency in MS Office Suite (Excel, Word, Outlook).

Familiarity with dealership management systems.

Ability to work in a fast-paced, team-oriented environment.

Valid driver's license and clean driving record.

Pre-employment background check and drug screen are required before being hired.

About Ferman

Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo.

Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it's what makes us different.

When you become part of Team Ferman, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement regarding income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships.

Ferman Core Values

- Maintain Ferman Standard of Ethics at all times.

- Embrace a Winning Team Spirit…Be Positive…Lead by Example.

- Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You”.

Our Benefits & Perks

Ferman is a leader in the automotive industry with benefits and perks like:

- Competitive salary commensurate with experience.

- Excellent growth and opportunities for advancement.

- Modern, state-of-the-art Service facilities.

- Paid training and education to achieve, and maintain, any job certifications required.

- 401K with company participation.

- Competitive Health, Dental, Vision and Life insurance programs for employees and their families.

- Short-term & long-term disability insurance available.

- HSA (health savings account).

- PTO (paid time off).

- Employee pricing for new & used vehicles, service and parts.