Shareworks Services & Operations Associate

Job Description

Position Type:

Contract

Onsite

Required:

Experience as an Operations Associate.

Should have experience in preparing reports, clearing outstanding debits, resolution of escalated issues, processing and investigating payments, correspondence, client requests, account updates, scanning, stock transfers, check and Fed wire disbursements, check stop payments, etc.

Responsibilities:

Shareworks Services & Operations Associate is responsible for account maintenance, disbursements, transfers, and research for the Work business.

Associates are responsible for various functions in Operations which could include reports, clearing outstanding debits, resolution of escalated issues, processing and investigating payments, correspondence, client requests, account updates, scanning, stock transfers, check and Fed wire disbursements, check stop payments, etc.

Associates are required to meet production and quality standards, cross train in multiple functions, adhere to compliance and control guidelines, and interact with internal and external clients, as well as peers in the Service Center or other Operations teams.Company Description

Hired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.