Job Description
At our practice, we are dedicated to providing exceptional eye care with a patient-first approach. We are currently seeking a personable and detail-oriented Medical Receptionist to join our front office team. As the first point of contact, you will play a vital role in ensuring a smooth and welcoming experience for our patients.
Key Responsibilities:
Greet and check in patients with professionalism and warmth
Answer multi-line phones, route calls, and relay messages accurately
Schedule, confirm, and manage appointments using our EHR system
Verify insurance eligibility and obtain prior authorizations as needed
Collect co-pays and process patient payments
Maintain up-to-date and accurate patient records
Communicate with technicians and doctors to maintain patient flow
Handle referrals and correspondence with other providers
Assist with patient intake paperwork and consent forms
Full-time