IT Specialist

This position requires 65% travel throughout the City.

SUMMARY This position provides technical support to all users and systems within the City of Angleton.

ESSENTIAL DUTIES AND RESPONSIBILITIES The statements below describe the general nature and level of work being performed by the individual(s) assigned to this position.

They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this position.

The position description is subject to change by the City as the City's needs and the position's requirements evolve.

Must be able to distinguish IT safety and security matters and make sound decisions regarding all IT matters.

Gathers information and data for various IT projects to increase user efficiency; creates new and updated workplace tools Presents IT information and guidance that could lead to actionable events or purchases Provides information and guidance on how to complete departmental tasks from a technological perspective, effectively Enforces IT policies and procedures Answers calls for tech support; responds to emergency calls or emails for support Implements IT projects for departments within the City as directed Installs and upgrades software for users and vendors; performs upkeep, management, and administration of IT systems Delivers and installs purchased equipment and recommends the purchase of various equipment and software Creates training documentation for users; speaks to groups of co-workers regarding training and answers questions Performs related work as assigned.

KNOWLEDGE, SKILLS & ABILITIES To succeed in this position, individuals must be able to satisfactorily perform each essential duty and responsibility.

The requirements listed below represent the knowledge, skills, and abilities required.

Broad knowledge of data processing systems, concepts, and methodologies Experience in implementing effective and innovative software methodologies Operations experience in a production environment Analytical and problem-solving skills Solid writing skills Demonstrated aptitude for learning new technologies Ability to communicate technical concepts to technical and non-technical audiences QUALIFICATIONS AND REQUIREMENTS The preferred way to obtain the minimum knowledge, skills, and abilities required to perform this position's essential duties and responsibilities is listed below.

The city reserves the right to allow substitutions if a candidate or incumbent exceeds requirements in one area but may be deficient in another.

Education and/or Experience The position requires an associate's degree or specialized courses/training equivalent to completing two years of college and two years of experience in information technology or a closely related field.

Public entity experience is highly desirable.

Or High school diploma/GED with five or more years of hands-on experience in information technology instead of a degree Required License Valid Class C Driver's License in good standing, and must be able to maintain.

PHYSICAL DEMANDS The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals to perform these functions.

Prolonged Standing and sitting Use digits to utilize computers, phones, calculators, copiers, scanners, printers, and other office tools.

Frequent Walking Reaching, overhead reaching, bending, stooping, crouching, crawling, and twisting.

Communication of information and ideas to others so they will understand Must be able to share accurate information face-to-face, over the telephone, and radio Use vision to comprehend written information on paper, computers, and plans.

Pulling and pushing Lifting to 25lbs Use of shoulders and arms Grasping Lying down Occasional Lifting to 50 lbs Climbing ladders Climbing to heights and maintaining balance WORK ENVIRONMENT The work environment characteristics described here represent those encountered by an employee while performing the essential functions of this job.

Reasonable accommodation may be provided to enable individuals to perform these functions.

Employees may be subjected to extreme temperatures, inadequate lighting, workspace restrictions, intense noises, dusty areas, and travel.

Availability Requirements Employees may be required to work on-call and outside regular business hours, including weekends.

***This position is essential and requires response in an area-wide or local emergency.

The City of Angleton is an Equal Opportunity Employer.