Collections Associate - Print Industry

Job Description

Thomas Printworks is searching for a talented individual to work in our corporate accounting team. This is an opportunity for an enthusiastic, fast learner with a 'can do', positive, and cheerful attitude to join a stable company. You must be efficient, capable of multitasking, and possess the ability to apply your experience and knowledge to new and changing situations. The successful candidate will be part of a team that reports to the Customer Account Receivable Supervisor and interfaces with upper management.

About Our Company: We are a privately held diversified printing services company with annual revenues of almost $65 million. We have been in business for over 60+ years, with 25 locations operating throughout Texas, Arizona, Florida and Minnesota. Thomas Printworks truly is “Everything Print” – From custom printed wallpaper, canvas art, wall graphics, sports, and stadium graphics, museum mounted prints, marketing collateral, banner graphics, vehicle graphics, direct mail and much more! Our corporate headquarters is located in the North Dallas area and is easily accessible from US 75 (North Central Expressway), Interstate 635 (LBJ Freeway), the George Bush Turnpike and a Dart Rail line.

If you’re looking for a dynamic opportunity and would you like to work for a company where growth is encouraged, we may be a match!

Responsibilities

· Maintain acceptable outstanding A/R levels for assigned accounts with a focus on aged receivables and past due amounts.

· Prepare customer account reconciliations as needed.

· Establish relationships and maintain consistent communications with both internal and external customers.

· Resolve disputes and billing issues via research and analysis.

· Document status and communication efforts on all assigned account activity.

· As needed, run aging reports and queries, and reprint customer invoices.

· Respond to common inquiries or complaints from customers.

· Prepare and mail monthly customer statements.

· Prepare adjustments to customer accounts and submit for supervisor and management approval.

· Facilitate resolution of A/R issues with customers.

· Meet deadlines especially with respect to month-end closings and customer statements.

· Maintain and observe company A/R policies and procedures at all times.

· Document and keep supervisor informed of problems with customer accounts.

· Other duties as assigned.

Requirements

· Strong computer skills (Microsoft Outlook, Excel, Word).

· Microsoft Dynamics GP (Great Plains) experience strongly preferred.

· Excellent communication skills, both verbal and written.

· Must be customer service oriented. This is a “soft” collections position.

· Mature, with a high degree of confidentiality, well-organized, flexible, good attitude and interpersonal skills.

· Energetic, organized, detail-oriented, self-starter who conscientiously and methodically approaches work through to completion.

· Accurate typing and data entry skills.

· Ability to accept and adapt to change.

· Manufacturing/retail/distribution/services industry experience preferred.

Thomas Printworks offers a competitive compensation package based on education and experience plus excellent benefits that include the following:

Comprehensive health benefit package – We pay 75% of employee medical premium

Basic Life / AD&D Insurance- We pay 100% of the first $25,000

Short Term Disability- We pay 100% of the employee premiums

Voluntary Life/ AD&D

Voluntary Long Term Disability

Supplemental Insurance Options

Dental and Vision Insurance

Work/Life balance and wellness initiatives

Employee Assistance Program

Paid Time Off

Employee Discounts

401(k) with company match

Training

Our Values: To be an organization committed to continuous growth, profitability and values; where our customers recommend us, our employees treasure us, and our peers admire us.

Thomas Printworks is an Equal Opportunity Employer. Employee applicant background check and drug screening required. We invite you to check out our website at to learn more about our company.Company Description

Full-time