Visitor Services Representative

Job Description

Prestigious Washington DC Museum has an immediate need for highly skilled customer service workers to work as Visitor Services Reps!

Role

Must be friendly, energetic, engaging, self-sufficient, comfortable with large crowds and excellent customer service in a fast-paced environment especially during peak seasons.

Duties and Responsibilities

Information and Mobile Desks:

Provide information about the exhibits, educational programs, special events, etc. to visitors.

Answer visitor’s general and wayfinding inquires to the best of your knowledge.

Provide museum maps and collect a suggested one-dollar donation.

General Responsibilities:

Facilitate educational experiences for visitors of all ages throughout the Museum.

Interact with visitors in exhibit and educational spaces welcome to diverse audiences and help them engage with content through collections, activities, and programs.

Adhere to museum, VE, safety, and security policies.

Stock and maintain organization of Museum information desks.

Complete assignments efficiently and accurately with minimal to no supervision.

Adhere to the assigned daily and weekly schedules demonstrating flexibility based on the business needs.

Perform other related duties as assigned by the chief and VE coordinators.

The Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are a small, woman-owned business certified by the Women’s Business Enterprise National Council (WBENC). Operating from our headquarters in Washington, DC, we provide trusted staffing services nationwide. Our clients include thousands of the most prestigious Fortune 500 companies, law firms, financial organizations, tech innovators, non-profits, and lobbying firms, as well as federal, state and local government agencies.Company Description

Great opportunity to gain new experience within a successful organization!

Full-time