Vice President, Fraud Risk Product Business Management

Description

Connected Commerce is a new and innovative line of business, designed to expand Chase’s business ventures beyond core financial services. We are focused on building the future of Chase’s digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful — all in service of our core mission to help customers make the most of their money. As part of the Risk Management team, you are at the center of keeping our customers and these businesses strong and resilient. Our culture in Risk Management is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Vice President- Fraud Risk Product Business Management within Connected Commerce, you will support the Fraud Risk Product Owner and Area Product Owners in providing best in class fraud and scam detection and prevention services and capabilities to react quickly to changing fraud patterns through autonomy and innovation, while creating a positive customer experience. You will be responsible for providing a cohesive view of the work performed by our products teams and delivering professional reporting to our management and business stakeholders. You will oversee our product controls and ensuring adherence to agility guidelines. You will be responsible for continuously reviewing the business needs, refining priorities, outlining deliverables, and identifying opportunities and risks.

Job Responsibilities

Manage projects and/or process to deliver business results with a high degree of independent decision making, autonomy and sound judgement

Supports managing the Product mission, vision, and initiative roadmap

Drives discovery to build and prioritize the most value driven work items for the team to execute

Oversee the backlog at area product level to assist in prioritization and readiness for the product teams

Oversee project documentation and ensure teams are in align with controls and Agility Office guidance

Actively partners with Product Owner, Area Product Owners, Strategy, and Technology stakeholders to ensure alignment and delivery

Manages roadmap, reporting, and complex projects that span the entire Product.

Required qualifications, capabilities, and skills

Experience in financial / banking services

Broad delivery experience, including understanding of tools, processes & best practices

Proven ability to work independently & through ambiguity and define path forward

Demonstrated initiative and creativity to ensure successful and timely execution

Advanced MS Office skills for Teams, PowerPoint and Excel, with demonstrated ability to simplify complex subject matter into digestible executive communications

Intellectual curiosity and propensity to learn new subjects quickly

Experience with agile product delivery methods

Understanding of data-driven product development

Proven ability to collaborate and build strong partnerships

Knowledge and experience using workflow tools, SharePoint, Jira, Align

Preferred qualifications, capabilities, and skills

Experience with fraud risk is a plus

Experience in Fraud product management

Knowledge and experience using Confluence, Tableau