Data Entry Customer Service

Job Description

Description

Job Title: Data Entry Customer Service

Location: Detroit, MI

Job Type: Full-time

Key Responsibilities

Accurately input and maintain customer data in the system.

Respond to customer inquiries via phone, email, and chat.

Process customer orders and returns in a timely manner.

Assist customers with troubleshooting issues and provide solutions.

Maintain confidentiality and security of customer information.

Generate and maintain reports related to customer service metrics.

Skills, Knowledge and Expertise

Proven experience in data entry or a related field.

Strong attention to detail and accuracy.

Excellent communication skills, both written and verbal.

Proficiency in Microsoft Office Suite and data entry software.

Ability to multitask and manage time effectively.

Strong problem-solving skills and customer-oriented mindset.

Benefits

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Opportunities for professional development and advancement

Full-time