Receptionist

Job Description

Description:

We are looking for a Full-Time Receptionist for our front desk and perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our community. Our Receptionist’s duties include offering administrative support across the community. You will welcome guests and greet people who visit our community. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. THIS ROLE RERQUIRES YOU TO WORK EVERY OTHER WEEKEND AND SOME HOLIDAYS. FLEXIBILITY A MUST. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Hours are 3 days a week 8am-7pm and every other weekend 8:30am-5:00pm.

Responsibilities

Greet and welcome guests as soon as they arrive at the community

Direct visitors to the appropriate locations

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Perform other clerical receptionist duties such as filing, photocopying and faxing

Skills

Proven work experience as a Receptionist, Front Office Representative or similar role

Experience in Microsoft Office Suite (preferred)

Hands-on experience with office equipment (e.g. computers, fax machines and printers) required

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

Previous experience in Long Term Care (preferred)

High school degree or equivalent required

“At St Andrew’s Resources for Seniors System, we are committed to creating an inclusive environment where all residents, employees, and visitors feel respected and valued. We believe that diversity and inclusion are essential to providing high-quality care and services to our residents. We celebrate and honor the unique backgrounds, experiences, and perspectives of all individuals and strive to create a welcoming and accepting community for everyone."Requirements:

Full-time