Systems Administrator

Job ID NumberR5378

Employment TypeFull time

Worksite FlexibilityHybrid

Job Description

We are seeking a System Admin to join our Identity and Data Management Team. This is a full-time position and hybrid in Concord, NH. The main focus of this role is to support DOIT's print management solutions and secure data access for users, ensuring smooth network print administration across the organization.

What You'll Do:

Manage print servers and configure printer queues to ensure proper user permissions

Safely decommission printers from networks, removing user access and handling associated data appropriately

Address issues related to network connectivity, printer malfunctions, and user problems using network protocols like DNS and DHCP

Monitor and analyze Help Desk requests, providing initial triage and evaluation, and escalating as necessary

Create and manage DHCP reservation records utilizing Microsoft DHCP Server

Administer secure user access to AD and Azure secured shared resources, ensuring compliance with HIPAA, CJIS, PCI, FTI, FERPA, etc.

Develop and maintain documentation related to MCS processes, procedures, and standards

Collaborate with technicians from other DoIT divisions to provide support and solutions

What You'll Need:

Experience with SMB network scanning, including Windows File Server management and folder/share security

Proficiency in Network Printing Administration, including deployments, removals, scanning, and troubleshooting

Experience with Windows Active Directory Identity Administration and Azure Active Directory Identity Administration

Experience using PowerShell/Graph scripts for efficiency and optimization

Familiarity with file recovery using Volume Shadow Services and current file backup software

Ability to provide user guidance for self-service of cloud file and email recovery

Physical Demands:

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.