Route Sales & Service Technician Level II

Job Description

ROLE OVERVIEW

We are looking for a route sales & service level II technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repair required on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems. This includes confirming compliance?with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company.

*Up to $15k in bonus opportunities available! *Restriction apply

COMPANY PERKS

Eligible to participate in the Technician Equity Bonus Program.

Hourly rate starting at $22; compensation is based on experience and certifications

Level up training program

Education & Certification reimbursement program

Referral bonuses starting at $1,000 per referral

Comprehensive medical plan options, including dental and vision

401K plan with company match

Generous paid time off, paid holidays, and paid parental leave

Management opportunities

Opportunities for overtime with incentives

Company giveaways

Opportunities for community service and charity involvement

Work at a mission-driven company, focused on people

Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and pre-engineered suppression systems, such as six-year maintenance, hydrotest, recharge, battery replacement, bulb replacement and other services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of company

Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems

Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually

Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns

Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job

Maintain equipment and tools necessary to safely perform job

Evaluate customer site for additional equipment and services that customer may require

Work in compliance with the Company's safety program

Discuss deficiencies noted with customer, explaining the problem and its resolution

There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.

Must be comfortable with heights, working on ladders or lifts, or in confined spaces

QUALIFICATIONS

1 – 3 years of route sales and service experience in the fire life safety industry with a concentration in extinguishers, e-lights, and hood suppression systems

Must possess the ability to calculate basic math including fractions, decimals and percentages

Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software

Must currently have a valid U.S. driver's license

IDEAL QUALITIES

3 – 5 years of route sales and service experience in the fire life safety industry with a concentration in extinguishers, e-lights, and hood suppression systems

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To provide a meaningful impact to as many lives as possible.

Our Vision: To be the most dependable and simplified life safety solution on the planet.

Our Values:

Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.

Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.

Innovative – We believe there is always a better way. We don’t stop until we find it.

Genuine – We do what we say, and we mean it. We are authentic and dependable.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards

Equal Employment Opportunity/M/F/disability/protected veteran status

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Full-time