IT Field Service Technician

Job Description

Field Service Technician

Bothell, WA

MUST Have own vehicle - reliable and dependable

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.

Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers)

Break/Fix at component level– Desktops; Laptops; printers

Documents, maintains, upgrades or replaces hardware and software systems.

Imaging and image recovery

Provides technical support in activities associated with the identification, prioritization and resolution of reported problems.

Install / Re-install various software packages and updates

Activities include recognition, research, isolation, resolution, and follow-up.

Must have a clean driving record – No open tickets or warrants – No major violations

Must have an active driver’s license

MUST HAVE OWN VEHICLE – Mileage/Parking/Tolls are reimburseCompany Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.

Provide an exceptional client experience

Deliver on our commitments

Build trust by thinking and acting with integrity

Create an environment that inspires innovation

Full-time