Ecommerce Specialist

Job Description

Safilo is looking for a dynamic and experienced E-commerce Specialist. The E-Commerce Specialist is responsible for supporting site operations, including digital merchandising and marketing functions. They will work closely with inventory planning, accounting, production, and marketing teams. The responsibilities below show a glimpse into the role's key functions and the impactful contributions this position makes.

Essential Duties and Responsibilities:

Executing e-commerce strategies that maximize product sales, revenue and optimize the user experience.

Maintaining daily, weekly, monthly performance trackers through GA4 and Shopify.

Pulling consumer insights out of Attentive and Klaviyo and developing a consumer health report

Working with cross-functional teams on daily eCommerce operation scope, progress, and technical solutions.

Ensuring the website displays the correct user interfaces, information, product images, and videos. Coming up with solutions for any concern.

Maintain accurate launch documentation (attributes / tagging template / etc)

Ensure back-end product data is up to date and correct (weight, price, grades, swatches, etc)

Perform weekly and Pre-launch site audits, front and back end

Maintain inventory feed, ensure inventory is allocated and available and replenished as needed.

Support in defining and executing weekly and monthly marketing calendar

Perform other duties as assigned by management

Skills and Abilities:

Ability to communicate effectively with team members of different backgrounds and skill sets, cultural experience.

Ability to create and build campaigns in CRM tool

A high level of ownership, accountability and initiative

Ability to work autonomously, take initiative and exercise discretion and good judgment.

Ability to prioritize competing projects and meet deadlines.

Excellent written and verbal communication skills

Action oriented and results driven.

Minimum Requirements

2-4 years of experience in the e-commerce industry.

Shopify experience required.

GA4 experience required.

Klaviyo/Attentive/CRM experience a plus.

Familiarity with SAP is also a plus.

Full-time