FRONT DESK SUPERVISOR

Job Description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.Job Description

Supervises front desk agents and assigns tasks as needed

Monitors guest experience to ensure satisfaction and responds to guest concerns

Conducts training and coaching for front desk agents

Maintains accurate records, including room availability and guest information

Coordinates with other hotel departments, such as housekeeping and maintenance, to ensure a seamless guest experience

Assists with guest check-ins and check-outs

Handles cash and credit card transactions at the front desk

Maintains a professional and welcoming demeanor when interacting with guests

Ensures compliance with hotel policies and procedures

Provides leadership and motivation to front desk team members.Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Full-time