Medical Front Office

Job Description

Bright Futures Psychiatry is expanding again and looking for a passionate Medical Front Office Staff to join our team for 32 hours per week! You'll be working with our team Monday through Thursday onsite at our flagship location in Southern Colorado Springs. We are a 100% PMHNP female owned practice, founded by an Air Force Veteran, and located in the beautiful Broadmoor area of Colorado Springs. Our mission is simple: remove barriers for providers so they can focus on delivering high-quality mental healthcare.

You will find a sense of belonging that promotes collaboration between our front office associates, PMHNPs, therapists, and our various support teams. Our environment is warm and inviting to both staff and clients.

Join a team that is serious about changing the way psychiatric services are delivered throughout Colorado.

What You’ll Do:

The ideal candidate will effectively manage their front office day-to-day duties in support of established policies, goals, and objectives while promoting a positive environment for staff and clients.

Comfortable with E.H.R.

Check’s clients in/out

Collects co-pays/co-insurance

Opens/closes daily batches

Balance end of day closeout

Updates demographics (picture, address, phone number, insurance cards)

Uploads insurance cards to E.H.R.

Schedules/reschedules visits

Provides 10-minute call ahead for onsite & telehealth visits

Prepares no-show/late cancellation letters/emails

Manages technical difficulties

Manges team chats

Manages transfer calls

Manages E.H.R. messaging

Manages info emails

Other duties as assigned

What We’re Looking For:

High school degree, GED required

Ability to remain calm under pressure and with competing priorities

A working knowledge of behavioral health preferred

Compensation & Benefits

Hourly Range: $16.50-$18.50 DOE

This is a Monday through Thursday, 32 hours per week, onsite position at our flagship location in Southern Colorado Springs

Medical Dental, & Vision Insurance 100% covered by Bright Futures Psychiatry

401k with 5% employer match

Annual Continuing Education Allowance

Paid sick leave, vacation leave, and holidays

Student Loan AssistanceREASON YOU SHOULD WANT TO WORK WITH BRIGHT FUTURES PSYCHIATRY: We treat every member of our organization with respect and support one another as valuable teammates. We continue to grow because the need for mental health services has not been met yet in Colorado... we aim to meet this need. If you are interested in being part of a team that is actually making a difference in Colorado, you should apply, now.

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Full-time