Business Development Representative

Job Description

Whether you're in the automotive industry or joining us from another field, the Nielsen Automotive Group is ready to welcome you to our team! The Nielsen Automotive Group prides itself on providing a safe, friendly, and productive work environment, exceeding our employees’ expectations giving them the opportunity to grow within the organization as well as provide for their families.

What We Offer:

FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University

Excellent work environment

Employee discount plans on purchases and services

We offer a competitive base salary plus BONUS opportunities

Health, dental and vision insurance

Life insurance

401k retirement account

Paid vacation and sick leave

Responsibilities:

Handle all incoming phone inquiries.

Prospect follow-up calls, schedule appointments for sales, and maintain excellent customer satisfaction

Answer customer internet inquires via email, phone, and text message

Confirm set appointments and reschedule no-show customers

Assist with contacting customers based on current marketing incentives

Follow up in manners that result in the customer visiting the dealership

Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Interacting well with customers as well as with all dealership departments

Qualifications:

Ability to manage a high volume of inbound and outbound sales call volume, internet leads and call lists

Strong organizational skills, with the ability to effectively multi-task

Must be reliable, dependable, and coach-able

Outgoing personality, ability to influence customers to schedule appointments.

Extremely customer service oriented

Excellent written and oral skills

Experience in previous automotive dealerships

Basic knowledge of computers

Prior social media and/or marketing experience is a plus

Schedule:

Monday through Friday with Saturday's as needed.

Nielsen Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full-time