Agent/Investigator, Asset Protection (Baltimore, MD)

Job Description

Company Description

This job is based out of our White Marsh Location.

What Will You Be Doing?

Responsible for the execution of Asset Protection initiatives in assigned locations (4-8 stores), as well as, implementation of shortage reduction programs in high shrink location(s)

Partner with local store management to meet strategic Asset Protection objectives

Effectively leverage business and sales performance as a means for shortage reduction

Participate in store associate training regarding approved Asset Protection initiatives and workshops

Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits

Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols

Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty

Conduct investigations and interviews for inventory, cash loss, and violations of policy

Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies

Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement

Complete special projects as assigned by Regional Manager of Asset Protection

What Do You Need To Bring?

4-year degree preferred

2 or more years of experience in the Asset Protection field or relevant experience in retail setting

Strong communication and interpersonal skills

Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines

Ability to work nights, evenings and weekends appropriate to retail business needs

Must pass a comprehensive background investigation

Must have a reliable means of transportation

Preferred to be Wicklander - Zulawski trained in interviewing

Must fulfill all physical requirements including standing and walking

Our Company

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive bonus program

Annual companywide review process

Flexible spending accounts

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

Access to fertility and adoption benefits through Carrot

Access to mental health and wellness app, Headspace

Paid time off and one paid volunteer day per year, allowing you to give back to your community

Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)

Seven associate wellness half days per year

Merchandise discount on all of our brands

Opportunities for career advancement, we believe in promoting from within

Access to multiple Associate Resource Groups

Global team of people who will celebrate you for being YOU! Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Full-time