Concierge/Receptionist Evenings and Weekends

Job Description

Receptionist

As the first point of contact for our company, the receptionist plays a crucial role in creating a positive and welcoming experience for visitors and employees.

The Perks of Working with Us

Competitive pay plus comprehensive benefits (available day one of your first full month of employment)

Generous PTO package, including your birthday as a paid holiday!

Medical, dental and vision insurance

401k with company match

Employee assistance program

Top Reasons to Work with Us

Family-owned and operated management company

Team approach to work

Smaller by design – Vantage Point is not a big national chain and that means more corporate involvement and support of the team

Make a difference in the lives of those who live with us

Description of responsibilities:

Greet and welcome residents, family members and guests in a friendly and professional manner

Direct residents, family members and guests to the appropriate person or department

Answer and screen phone calls, take messages and transfer calls as needed

Manager and update visitor log

Manage and schedule appointments

Receive, sort, and distribute mail, packages, and deliveries

Maintain a clean and organized reception area

Perform basic clerical tasks

Respond to inquires in a timely and professional manner

Handle complaints and escalate issues as needed

Provide excellent customer service

Perform other duties as assigned

Required experience:

High School Diploma/GED

Minimum one (1) year customer service experience

Knowledge of senior living or long-term care environment a plus

Required skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Experience with telephone systems

Excellent communication skills, both written and verbal

Strong organizational and time management skills

Ability to multitask and prioritize tasks effectively

Professional appearance and demeanor

Ability to work independently and as part of a team

Who Is Vantage Point Retirement Living?

Headquartered in Exton, Pennsylvania, Vantage Point Retirement Living is a senior living development and management company that has been ensuring area seniors enjoy vibrant, carefree, and healthy lifestyles since 1995. Widely recognized for our hands-on, personal involvement, we have decades of experience creating incredible communities. We are a local family-run organization backed by big-business experience, but regionally focused. Our family-oriented company is invested in our senior living communities because we live here, too. We do senior living…better. And it all starts with our team.

VP Advantage Services LLC/ Vantage Point Retirement Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our company’s philosophy is our commitment to non-discriminatory practices for our residents, staff, and business partners. Through our cultural awareness, we celebrate the diversity of residents and staff by supporting various celebrations, history, and means of acknowledgment of all cultures we serve.

Full-time