Patient Accounts Patient Account Representative

Job Description

Job Title: Patient Account Representative (Long-Term Temporary)

Location: On-site Schedule: 8:00am-5pm (Monday-Friday)

Pay Rate: $22-24/hr DOE

About the Role: We are seeking a detail-oriented Patient Account Representative to join our client's healthcare team on a long-term temporary basis. In this role, you will be responsible for managing patient accounts, processing medical billing, and ensuring accurate insurance claim submissions while providing excellent customer service to our patients.

Key Responsibilities:

Process and submit medical insurance claims while ensuring compliance with billing guidelines and regulations

Verify patient insurance eligibility and benefits

Review and resolve denied claims through appropriate follow-up and appeals processes

Communicate with patients regarding their account status, payment options, and insurance-related questions

Maintain accurate patient records and documentation in the medical billing system

Collaborate with healthcare providers and insurance companies to resolve billing discrepancies

Monitor accounts receivable and assist in collections processes

Generate and analyze billing reports as needed

Qualifications: Required:

High school diploma or equivalent

Either: • Minimum of 1 year medical billing experience • Recent graduation with certification in Medical Billing and Coding

Strong understanding of medical terminology and insurance billing procedures

Proficiency in medical billing software and Microsoft Office applications

Excellent attention to detail and organizational skills

Strong verbal and written communication abilities

Ability to maintain patient confidentiality and comply with HIPAA regulations

Preferred:

Associate's degree in Healthcare Administration or related field

Experience with electronic health record (EHR) systems

Knowledge of ICD-10 and CPT coding

Prior experience in a healthcare setting

Full-time