Job Description
Orgill, Inc., founded in 1847, is the nation's largest and fastest-growing independently-owned hardlines distribution company that is recognized as an industry leader for its development of innovative retail programs and services that are designed to fulfill a simple mission: Help Our Customers Be Successful. We exist to serve our customers and our mission is the foundation upon which all of our services, products and activities are built. Orgill employees strive for the highest quality and endeavor to do things right the first time, constantly working towards improving everything they do. Employees want our customers to know that they can depend on us every time they do business with Orgill. PRIMARY FUNCTION
This Supervisor role is responsible for the daily supervision of hourly employees ensuring that both customer service and internal measurements are held to the highest standards.
SPECIFIC RESPONSIBILITIES
Customer Service
Promote superior customer service throughout the distribution center.
Ensure departmental performance effectively meets customer demands and corporate goals.
Limit amount of errors and damages.
Expense and Productivity
Measure and monitor department quality and production levels.
Train and coach employees to achieve quality and production standards.
Cross Train employees to maximize productivity.
Communicate all service and operational deficiencies to Department Manager.
Human Resource Management
Ensure staffing levels are maintained to provide superior customer service with minimal overtime and non-productive time
Promote teamwork and superior levels of achievement throughout the distribution center.
Minimize employee turnover and improve retention within department
Achieve acceptable levels on employee opinion surveys.
Develop individual team members through coaching and correcting.
Uphold, support and maintain company safety standards.
Maintain a non-union work environment.
Asset Management
Ensure that all equipment in the department is maintained in good working order through proper use and preventive maintenance.
Accomplish productivity goals through efficient, effective use of staff.
Maintain housekeeping standards that promote employee health and safety while reducing damage to inventory.
Other Duties, Personal Qualities
Allocate time efficiently, handle multiple tasks and complete priorities.
Assist in developing plans to improve processes and reduce costs.
Establish and maintain good working relationships with other departments.
Show commitment to the sense of urgency that drives our daily business.
Skills and Qualifications
Experience with increasing levels of responsibility.
Show ability to lead others in fast-paced, high-quality work environment.
Articulate with good oral and written communication skills.
Proficiently use personal computer and Microsoft applications.
Post secondary education preferred.
Orgill, Inc. offers a competitive benefits package that offers valuable benefit options at reasonable costs and provides affordable coverage to our employees.
Employee Benefits:
401(k) Plan
Medical & Prescription
Vision
Dental
Life Insurance
Employee Assistance Program
Educational Assistance Program
Disability Insurance
Accidental Death and Dismemberment
Additional Life, Accident, and Cancer Coverage
Vacation Benefits
8 Paid Holidays
Company Overview:
From its seven distribution centers and three export consolidation facilities located across the country, Orgill, Inc. distributes hardware and home improvement products to hardware, home improvement, and building materials retailers across the United States and in more than 60 countries throughout the world. The focus of our corporate office is to support our customers, distribution centers, and sales force.
We're always looking for positive, energetic, and upbeat people to join our team. If you enjoy working in a fast-paced environment Orgill may be right for you!
Full-time