CATERING SALES & EVENT MANAGER

Job Description

Black Butte Ranch, Central Oregon’s original resort community is seeking an experienced Catering and Events Sales Manager to join our leadership team!

We have an immediate opening for an Event Sales Manager who develops and executes strategies and initiatives to sell the Ranch’s event and function space and lodging facilities to social, corporate and owner accounts. Responsibilities include selling, planning, budgeting, operations and overseeing resort events including Weddings, Family Reunions, Business meetings, Owner Events, and more. The Catering Sales and Event Manager will solicit new and existing accounts to meet and exceed revenue goals through outside sales calls, site tours, telephone solicitation, networking and written communication.

General Responsibilities:

Manage the planning, execution and supervision of events to include sales, negotiations and client satisfaction

Communicate all group specifications and history to the appropriate operational departments.

Proactively develops and works a multi-faceted plan (e.g. outside sales calls, trade shows, telemarketing, e-mailings, mailings, referrals) to network and develop relationships with representatives of target groups and corporate accounts

Builds relationships with owners, colleagues, professional organizations and vendors/suppliers to uncover opportunities, leads, and ultimately sales

Assists with preparing and analyzing facility and price comparisons

Accurately forecast group revenues according to established guidelines

Ensure the proper use of function space and overall event space

Oversee the catering staff at each of the Ranch events

Maximize group revenue by referring available goods, services and attractions

Proactively up-sells to customer needs

Create external communications to include contract addendums, introductory letters, appropriate property information, contracts, proposals and tentative schedule of events for assigned groups.

Manage client satisfaction through smooth execution of all assigned events

Delivering catering sales success; to include prospecting, negotiations and good telephone skills

Generate positive exposure for the resort in the community

Good follow through; taking client events from contract to successful completion

Ability to foresee customer needs and develop long-lasting client relationships

Works with entire resort staff to execute experiential site visits, flawless events and appropriate up-selling

Works with Food & Beverage Director, Banquet Captain and Catering team to execute events, fulfill contractual obligations and exceed expectations

Nurtures relationships with prospective and existing customers and produces sales

Education and/or Experience:

B.S. in sales, marketing, hospitality or related industry preferred

One to three years of catering sales & banquet experience in the hospitality industry required

3-5 years’ experience in Catering Staff management

Passion for hospitality

Takes ownership and accountability of projects and events

Highly resourceful, organized, personable, refined and positive interpersonal skills required

Ability to work a varied schedule, including weekends, holidays and evenings and willingness to travel

Proven track record with Professionalism, accuracy, attention to detail, communication, possess excellent guest service and sales skills, the ability to multi-task, have a positive attitude and a dedicated work ethic

Have computer proficiency with Excel, Word, Power point, etc.

Black Butte Ranch offers a competitive salary, starting at $55,000 + DOE and benefit package. We offer a generous benefits and perks package that includes medical and dental insurance, 401(k) plan with company match, paid time off, life and disability insurance, access to all Ranch amenities (pools, hot tubs, sport courts, fitness centers, etc.), free golf, and discounts on meals, retail, and spa services.

All job offers are contingent upon successful completion of a background check.

Full-time